"The guy working at the place has great customer service skills and goes the extra mile to make customer happy. I recently visited Melon Park Bear at Nordstrom and was left with mixed feelings. The service was friendly and attentive (4/5), but unfortunately, the food didn’t measure up. My coffee was bland and surprisingly pricey, which took away from the experience (1/5). The atmosphere was okay—clean but lacking warmth or personality (2.5/5). Overall, it’s a decent spot if you’re already shopping and need a quick break, but I wouldn’t go out of my way for the food or coffee."

"I ordered a matcha and it was a cup of milk. Asked for some more matcha in it and she said she would have to charge me. Older woman with brown hair and glasses is super rude"

"Racist young girl. She clearly disrespected the line and our order only because we are brown skin and kept us waiting while served 3 people before us. My kid had ordered a loaf and we had to go and ask for it. And then she didn’t even heat it and just put it in a bag and gave it. With no apology and reaction my child was so sad . She didn’t even ate it and felt so small about this whole event."

"Lady with pink hair and glasses is unprofessional, Doesn’t look like she even likes her job."

"The drinks and food are good but the only problem is the employers.There is a girl who works there and she always has some kind of bad attitude. If you ask her a question she will always respond badly and you could feel that there is something bad coming from her."