"Ordered my usual and eat here often and this was the worst and only worst meal I have received from them. Flat bread was actually soggy due to the OVERWELMING amount of Chipotle sauce. No option on website to put on side so I'm at the mercy of whomever makes it. For the price of these items to have to throw it away makes me sick to my stomach but unfortunately it's truly not edible! Sooooo, tried calling store and no answer. Went to the website on receipt and the store number on the receipt doesn't exist on the website for the survey or hell at this point to speak with anyone. Extremely disappointing because usually no issues. Maybe an option on the side for sauce would make customers happier 🤷‍♀️ Ps...the paper is folded in have and napkin drenched as I attempted to pat the sauce off. Hot mess!!!"

"Will not deliver all your food. Then tell you to email someone cause it’s not their problem. Don’t order delivery. The manager on duty is a straight up liar."

"Great service through drive through. We ordered two Caribbean jerk chicken wraps and a detox island green smoothie. The wraps were made quickly and they were hot and spicy just the right amount. They offer a piece of fruit with your order and we asked for a banana each. This was my first visit and I have to say they were delicious. I would like to try another wrap on a different day. I would recommend this place. My only concern is the drive through is a pain in the butt to get to as the parking lot has a bunch of crazy people driving and walking through."

"Nick was so kind and remade my smoothie after it fell/exploded at the bus stop, I was devastated cause I only took a sip but I went back and he made my day when he remade my smoothie without question! I love TSC, I am a valued customer and I definitely felt the love today!! Thanks Tropical Smoothie Cafe! :)"

"Smoothie was great yesterday morning. Staff was amazing and got my smoothie within few minutes. Very big improvement on few months ago. Good job !"