
About Bittersweet
Cozy coffee shop offering handcrafted coffee, house-made pastries & sandwiches.
What People Are Saying
from Google & Yelp"Cool spot to grab quick and good coffee with nice selections of quality bakery,Staffs are very friendly and welcoming event it was busy hours but seem well managed dynamic"
"I really wanted to like this place and support a local Brooklyn business, but unfortunately I had a very upsetting experience. I ordered a ham and cheese croissant along with an oat milk chai latte. I walked a few blocks while eating my breakfast and suddenly became extremely nauseous and ended up throwing up on the side of the street. I called the restaurant to let them know what happened. The first person I spoke to told me that I should have disclosed that I have a nut allergy and explained that they make homemade almond milk, almond croissants, and use the same tongs for all of the food. I explained that I had stood in the store for a while, carefully looking at the menu board and the menu posted on the glass, and there was no notice anywhere about nut cross-contamination or shared equipment. Her response felt very insensitive, especially after I told her I was literally bent over vomiting on the sidewalk after leaving their store. She took no accountability for the lack of disclosure. She then passed the phone to a gentleman who was much more sympathetic and apologized for the situation. I explained to him how serious nut allergies are and that I didn’t order a cookie or obvious nut-based pastry—something I am normally extra cautious about with baked goods. Nut allergies are common and dangerous, and there absolutely should be a written disclosure on the menu or at the register warning customers of possible cross-contamination. Luckily, my allergy causes my body to immediately reject the food. Had this turned into an anaphylactic reaction, I could have been in real danger—I was walking my dog, didn’t have an EpiPen on me, and could have suffocated before getting home. While I appreciated the second person’s apology, the initial response and lack of clear allergen warnings were deeply concerning. I don’t see myself returning. I genuinely want to support small businesses, but this is the kind of situation that likely wouldn’t happen at a place like Starbucks where food handling and allergen disclosures are more standardized. I truly hope they take this feedback seriously, because this could happen to another customer—or even a child—and the consequences could be far worse."
"Great cold brew for really good price (under $5) especially compare to other coffee shop in Brooklyn. Long line but the line move quickly. The cashier was not the friendliest but would come back again just for the coffee."
"The Maple latte is delicious. Staff are always nice and friendly. It is a bit cramped especially when there is a line but overall a decent spot. A bit overpriced but most coffee shops in the neighborhood are."
"Craved for some fresh pastries on a cold winter morning, so popped in after walking my dog and got a scone. It was great - sizable and baked with fresh berries. Would come back again and again!"
"I tried their maple latte with their house made almond milk. The espresso tasted nice and strong, the maple flavor was subtle and sweet, and I quite liked..."
Hours
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