"I really wanted to love this place, for I'm such a big Hamburg enthusiast. Unfortunately, this was by far one of the worse Japanese Hamburg set I ever had. Firstly, let's start with the good. The servers were all very kind and friendly, where they even allowed us to get both sauces for the hamburg to try when we asked, which we thought was very sweet. However, both of the sauces were only mediocre at best and couldn't save the disappointment of the Hamburg. The Hamburg itself was very lightly seasoned, small (size of one's palm or less), and the interior had both a gamey and rough texture, which didn't provide the typical bite a hamburg would. The meat itself wasn't tough per se, but the interior texture was flavorless and rough which made it taste a bit grainy; its a bit difficult to describe but it was nonetheless not enjoyable and by far the worst one I ever had. The potato salad was very mild in flavor as well which didn't make it stand out. The rest of the sides were also just okay but not really that tasty at all. For the price of $35, this was one of the most expensive and least enjoyable Hamburg meal I ever had, which is such a shame because the staff and atmosphere were both top-notch. I definitely recommend trying other stuff instead of the hamburg. I am rooting for Cafe O'te for I know they have such tremendous potential, so I hope they can continue to improve and adjust both the quality and quantity to make it as perfect as possible. Thank you for reading and best of luck!"

"The service was great, very friendly attentive staff at the time of my visit 1/11/26. The egg pudding is to die for. It has a a deep, rich caramel flavor and the texture was sublime. I had the matcha ice latte as well. Was it as noteworthy as the egg pudding? No. But it is tasty. Not as rich and deep as other matcha I’ve had before. Also all their beverages don’t come with any sweeteners. The vibe is amazing it is connected to a Japanese market that has a bunch of wonderful items available for purchase. I recommend going here for their egg pudding!"

"We initially just stopped by for matcha, but I had to order this egg sando after seeing someone in the store having it. So glad that we did. It was so delicious!! Highly recommend - their matcha was also good."

"I was very pleased to see hamburg set as it is tough to find a place that serves this in NYC. I was shocked to taste and be completely let down. I agree with J W’s review. Pretty much everyone in the set lacked much flavor. Only bright spot in the set was the rice. At $35, I expected much better quality of food and maybe bigger portion. I would not be trying the hamburg set again. With that said, 2 people working were very nice and friendly."

"Came here around 11:30am, place was already very busy. They only had 2 workers at the cafe so it took a bit to get us seated since the waitress was busy helping out others. When we got to the table, they forgot to give us water and utensils. Although 4 more staff showed up later, none came around to check if we needed anything. The Wagyu burger set was okay, there was little to none seasoning in the patty, the ponzu sauce paired was way too sour. The small side dishes were tasty. The tea cup was too small in size for a $8 drink. Overall: eh, 🤷🏻‍♀️"