"The store is very big and has some seating as well. The chocolate is definitely on the fancier expensive side but great for gifts. They had lots of pre-packaged sets but you can also create your own box. Lots of NYC themed packaging as well. We loved all the different flavors. The dark chocolate was intense and smooth without being too bitter. Hard to believe it was 80%! One note: Gift cards purchased online cannot be used in the store! We found that out the hard way."

"Very thick, true to taste, good balance of chocolate and sweetness, very polite people and service, helped us with locating the store when we called them, very great hot chocolate, tried classic, wicked hot chocolate has cinnamon, they give free trial samples to taste."

"Unlike his original chocolate shop in Dumbo over 20 years ago, there isn’t a chocolate factory on site. However, the chocolate is just as delicious as I remember it! So many offerings, truffles, gelato and their delicious big chewy cookies! Not many cold drink options, just water and hand crafted coffees and milkshakes. You can even buy the mixes to take home or hot chocolate mix. We had a nice break after walking the Brooklyn flea on a Saturday afternoon."

"I have visited the Grand Central and other locations before as I have loved these cookies since visiting Mr. Chocolate's second NYC location on Hudson St. Dumbo was the first location he opened. This is a large and well set up store with excellent staff and so many products available. We of course took away multiple cookies and some dark chocolate. I appreciate that it is explained where the chocolate is sourced from. The cookies were amazing and are definitely a favorite of mine!"

"I must say, the hot chocolate was definitely amazing but the customer service was even better. I spoke to a lovely lady named naisha she took my order and was so sweet when I got there I was with my daughter and I bought more things she briefly explained the drinks and what they had it in, amazing customer service will always make you wanna come back! And the amazing chocolate haha! Anyways it’s amazing and god bless the lovely lady that took care of me through the phone and in person!"