"On October 3rd, at approximately 7:30 PM, I entered Love and Dough Pizzeria. My uncle had just purchased a box of pizza, and within 10 minutes, I re-entered with two little girls, ages six, to use the restroom. When I asked the manager, Stefon, if the children could use the bathroom, he was extremely rude and dismissive, despite me explaining that I was a paying customer. Hoping for help, I approached the waiter, Alex, but he looked me up and down and walked away without a word. The cashier, Ri, was the only staff member who showed kindness. She listened politely, though she seemed embarrassed by her colleagues’ behavior. Because she could not resolve the issue, I purchased another slice of pizza ($5.25) just to be able to allow the children access to the bathroom. Only then did Stefon return and say we could use the restroom as though I had not already been a paying customer. The entire interaction was unprofessional, disrespectful, and completely lacking in customer service etiquette. The pizza itself was below average, but the bigger issue was the negative energy, dismissive attitude, and lack of basic courtesy from management and staff. I told them to keep the slice I had purchased and suggested they give it to someone in need, as I refused to take it after such treatment. I will not return to this establishment and cannot recommend it to anyone not because of the food alone, but because of the appalling behavior and lack of respect for customers."

"Very nice place, dropped in here after Brooklyn Bridge Flea Market on Saturday afternoon, had a wonderful, tasty salad. Cool vibe, chill music, very nice and attentive service. The only annoying thing is the endless stream of people coming in to ask to use the toilet, like there was a public toilet sign somewhere - and some even getting upset at being refused, with a sens of entitlement. Must be annoying for the staff."

"I entered this place blinded by hunger with my friends after being clueless in dumbo. I will say with confidence this place is great! I the tomato sauce in the rigatoni was very tasty and all the pasta’s were cooked al dente or at least to our liking. I’ll point out that the price is above the average price I’ve paid for a dish like this, but it didn’t hurt because the dish tasted better than I expected anyway. I would happily go here again."

"I would give zero stars if that was an option. $100 for two pizzas and plain pasta. The pizza was just okay, and the pasta was overdone mush. The service was awful. We waited forever for our food, they refused the simplest requests (no sauce on pasta), and then we waited forever for our check. Every table around us was complaining about food arriving late or incorrect. The table next to us had to ask three times for cutlery. Then, the server had the absolute gall to tip herself above the standard percentage on my card, requiring me to contest it with my bank. Lastly, the chairs are cheap plastic, and every time we moved, the legs went out from under us - and trying to get to the door in a tiny and overcrowded space was anxiety-producing. We will never come back."

"Excellent food and ambience, we order prosciutto pizza and burrata, they gave us an appetizer and also dessert on the house, really amazing!"