"I cannot express enough how much I enjoyed my cappuccino. It makes my running list of best cappuccino’s I’ve ever had. The texture of the milk, the sweetness of the drink, the espresso was perfection. The texture was maybe the silkiest I’ve ever had. The sweetness of the drink made me wonder if they used oat milk, or added sweetener, though I didn’t ask for that and I don’t think they did. I think they just know how to source dairy and how to steam it. I ranted and raved all the way to the last cold sip. Now for the space itself. There are multiple locations, but I’ve only been to Midtown so far. This space is coooool. Classic NYC narrow and deep shop, but the low ceilings with wood and white makes it feel incredible classy and upscale. The coolest thing about the aesthetic is the way the wall meets the ceiling and the floor with a soft curve, not a 45 degree angle. It amazes you feel like you’re in an upside down boat. You won’t regret coming in here just for the vibe. but don’t expect to stay long. There’s not a lot of seating. 10/10"

"My best friend’s favorite spot to grab coffee before heading to the office. I love the taste of their latte, their pastries and I also love the decor. It feels like a cave, or a lab… or somehow both at the same time, and I’m really into it."

"Ufff, what an amazing coffee experience! So good — excellent service and one of the best coffees we’ve had here in New York. Highly recommended! Super tasty and definitely worth the visit."

"Nice coffee shop with good traffic. Perfectly brewed, mild acidity and rich flavors for my simple americano/black coffee. The bean quality is good whatever it is."

"The coffee itself was good, but the service unfortunately diminished the experience. There was no line or time pressure, yet the interaction felt rushed and curt. When my girlfriend mentioned that I still needed to order, the cashier responded with “that’s why I said anything else,” in a tone that came across as dismissive rather than helpful. It was a small moment, but one that made us feel unwelcome. As a business owner myself, this is exactly the kind of feedback I would want to hear. An employee who doesn’t grasp the fundamentals of hospitality—patience, attentiveness, and basic courtesy—can undermine an otherwise strong product and brand. In a competitive city like NYC, service is not a bonus; it’s foundational. This was especially disappointing from a Japanese coffee brand, where thoughtful, respectful service is usually part of the appeal. I hope management takes this feedback seriously."