"I wish I could give this place a better review because the food was phenomenal but unfortunately I cannot. We waited for over 20 minutes just for someone to take our order, another 20 mins to get our drinks, and 20 more mins after that to get our food. And our food was delivered to the table next to us instead and so we had to wait until after our food to eat the fries since they left those at the other table. Overall the staff were really rude, except for one gentleman who was bar tending/serving and he is the only reason I am giving two stars here. Way too expensive for the horrible service."

"I was staying at the Arlo and spent most nights up at Art. Terrell the manager and Estefani my server were amazing every time. They were so friendly, attentive, and even remembered my name which made it feel extra welcoming. The vibes were always great, the music was on point, and the Old Fashioneds were some of the best I’ve had. Wish we similar vibes like in Detroit. Can’t wait to come back next time I’m in the city."

"Absolutely love this hotel! Stayed here for my sister’s birthday and had the best time. Very accommodating, modern and fun. We were so impressed with the rooftop bar! Food and drinks were SO GOOD! Bartender Estefani provided us with the BEST SERVICE! She made our stay even better! Thank you Estefani for making my sister’s birthday so special!"

"Loved happy hour at this rooftop bar! Excellent location, great ambiance and crowd. Excellent staff and menu. My only two callouts: First, finding the elevator to get to the rooftop bar was a bit challenging. Second, make sure to say “mini” frose for the happy hour pricing on this drink. Otherwise, I had a great experience and will definitely return."

"Oscar and Lorena were wonderful servers and always attended to our needs! Gave us great recommendations and always checked up on us. Muchas gracias a Oscar and Lorena ❤️"