"My friends & I love coming to cafe Napoli, every time we are here the food is phenomenal but the one thing I want to specifically point out is that the service is just amazing!! They make you feel like family, the vibes are immaculate. Also, Kevin is the absolute best!!"

"Caffe Napoli has been in Little Italy for over 50 years and it was the perfect choice for my lunch! There are about 900 choices of Italian places on the same section of streets in the area, so HOW do you even choose? Well, you just do! I did look at every single place and menu and the food and atmosphere here were fantastic. The staff was fun and laid back, but professional and on top of everything. The host was actually FROM Italy, which was awesome. The portions, presentation and quality of my Chicken Parm lunch was enough to feed me for two days (I did not eat the next day....). SO GOOD."

"This place was absolutely disappointing. Went there today 12/21/25. The guy out front mentioned that the restaurant has been around since 1972, so I thought it had potential. I wish I had looked at other reviews before committing. We ordered two drinks and the rice balls as an appetizer. They made the wrong spritz for me, but I let it go. The rice balls were disgusting the cheese wasn’t even melted inside. The bread they serve isn’t fresh; it’s pulled straight out of a plastic bag. I don’t know what the worst part was: the wrong drink, the food, the bathrooms, or the fact that they charge a 20% gratuity. One of the bathroom stalls didn’t even have a door, and there was water leaking onto the toilet. For two drinks and one appetizer, the total was $72. I will never go back. It’s honestly a slap in the face to authentic Italian restaurants in Little Italy."

"Phenomenal experience at Caffe Napoli. The shrimp parmigiana was the clear standout — perfectly cooked and full of flavor. The espresso was excellent, and the staff hit the right balance of friendly and attentive. Relaxed atmosphere, great food, solid drinks. We’d absolutely come back."

"Visiting NYC for the first with my wife and we walked little Italy without a restaurant pre chosen and just felt it out. The host outside was polite not pushy when looking as we walked by and after walking the street made our way back and when returning was polite and stated he truly believed in the family that owns the place and the food is authentic and said he’s worked there multiple years and if we didn’t enjoy everything we ate he would quit his job. Safe to say he will be at work for the foreseeable future!!! Bread was some of the best I have ever eaten. Penne Alla Vodka was fantastic. The service from start to finish was fantastic. Will definitely be back in the future!!!"