"For years I’ve gone to this cafe and ordered teas and baked goods. Sometimes I have to use the restroom after a long commute. I often use the restroom first before ordering because I really have to go or don’t want to take my food and tea in there. So today I decided to use the restroom before ordering and the owner (who I’ve ordered from many times) walked all the way from the front counter to the bathroom door to tell me that I need to order something to use the restroom. I assured him that I absolutely intend on ordering and he DEMANDED very aggressively that I order first. He was quite scary to be honest and I walked out because I felt very uncomfortable. I have never used the restroom at an establishment without purchasing something. I respect small business owners because my father was one. It actually makes me sad knowing I can’t walk in there again. I’m not returning because he didn’t let me use the restroom but because he truly lacked any humanity. He did not see me as a person. His ego was too big to allow him to trust another human being. That’s not how people in NYC treat each other. We look out for one another. I never do this but I can’t support a business that doesn’t lead with compassion."

"I was craving a bagel and while walking to the post office I saw the place and entered. I Ordered a toasted bagel and it was served in record time, I sat and the bagel came Noticed the bagel was not toasted and went to the cashier to let her know and I got the same bagel with grill lines on top. I was expecting a better experience"

"Never going here again. I ordered a Chai Tea Latte and after asking of it was sweet they said it just had vanilla powder. It was not good. It didnt taste like Chai, just vanilla sweet milk. Kinda like a vanilla protein shake but hot. I respectfully and nicely went up to ask the lady who made my beverage if i could exchange it for a cafe mocha and right away she just gave me attitude and said “its mocha it’s gong to be sweet too” and after i explained it would be different because of the vanilla powder she said she wouldnt exchange it. I threw the whole thing away and left. Her attitude was TERRIBLE. I love supporting businesses in my neighborhood but this one I will have to tell people to go somewhere else. Service is everything nowadays. Plus cleanliness is something. The table I sat at was not wiped down and dirty."

"I stopped in today after having lunch at a nearby restaurant. I was also here a couple of weeks ago and had a panini and it was delicious. Today I just wanted an Americano coffee. Very nicely brewed. Fairly crowded today so I had to sit very close to other people which I do not like. I like to have space from other people."

"The Gotham Cafe is a wonderful neighborhood cafe where you can start your day with a hearty breakfast, such as their delicious homemade oatmeal meal with bananas, walnuts and brown sugar or enjky any of their fabulous omelets. For lunch, on a cold day, their soups are wonderful! I love their chicken noodle soup as well as their wonderful salads snd sandwiches."