"I visit this Matto location weekly as it is the perfect location for proximity to All Souls and the park. Not only is the service super speedy and always amazingly consistent, the rewards are phenomenal, the $3 menu is the best value in town, and most of all, Sherin makes each visit so memorable and lovely. She is always a bright spot in my day. With lots of nice coffee options around between Blank Street and Joe and the Juice, and of course the dreaded Starbucks, I would choose Matto any day for the wonderful service. These days, that really makes a difference."

"I expect the pistachio and strawberry croissant but add melted chocolate that drips I'm the sides of This temporary dessert. Matto pastries and hot and cold seinks in all locations is always delicious and a great prices."

"I visited all the MATTOs in the city, and this one is by far my favorite. The team was incredibly sweet and smiling. They were so efficient. That Dubai Croissant was soooo goodddddddd I barely ate anything (besides a few more croissants from MATTO 🙈) today after it it kept me full all day omg!! SO GOOD! MUST TRY!! Even if you’re dieting!!"

"I had one of the worst customer experiences here. I was charged $20 for a single coffee, and when I raised the issue, the barista dismissed me repeatedly, made me wait over 15 minutes, and ignored me so completely it felt like I was talking to a wall. At one point, he even told me I was lying. The difference in treatment was stark: my friend, who is white-passing, was met with warmth and kindness, while I was met with rudeness, disbelief, and hostility. After finally speaking to me, he dismissed me with a disgusting look and told me to “come back after we check security footage.” I eventually got the correct change, but only four hours later. I literally had to come back after my busy day to solve this issue, cuz he was making me feel crazy as if I was imagining the whole thing. But even my friend witnessed me handing him a $20 bill, and there was no way I was gonna spend $20 on a singular iced black coffee. What was meant to be the highlight of my day ended up leaving a sour taste. I’ve made countless viral TikToks celebrating Mattos cafés before, but after this experience, I’ll never step foot in a Matto again. There’s better cafes in the area. And matto, do better with ur customer service. It was giving MACROagression"

"This place has long been on my fave list because there single/double espresso shots are great! They also have sugar free syrup options that are very good quality. Definitely a good NYC option if you’re looking for quality espresso."