"My wife and I had the opportunity to visit The Establishment with another couple for a quick Sunday meal prior to heading downtown for a concert that evening. The pros: We were quickly seated on the back outdoor patio - the outdoor heater made it a pleasant experience. Our meals were good - my fried chicken sandwich was a very generous piece of chicken cooked and seasoned well. A good proportion of chicken to bun. My wife's loaded nachos were ok - we added chicken with an upcharge, but the chicken was lacking. The Philly cheesesteak sandwich and Cobb Salad that our friends got looked amazing and we were told were very good. The cons: Service was extremely slow. The place wasn't too terribly busy (plenty of empty tables outside), but each time we would order a round of drinks, they would come out about 10 minutes later. Our waitress was eating at the bar during service and was chatting it up with the bartender. That may have been why things were so slow. All in all, a decent place for a bite to eat....but be prepared to wait for your server."

"⭐️⭐️⭐️⭐️⭐️ The Establishment is an absolute gem in Cincinnati! The atmosphere strikes the perfect balance between classy and comfortable — ideal for a night out with friends or a date. The staff are friendly, attentive, and genuinely make you feel welcome. The food and drinks are top-notch, with great attention to detail in both flavor and presentation. You can tell they take pride in creating an experience, not just a meal. Whether you’re stopping by for dinner, cocktails, or just the vibe, The Establishment never disappoints. Highly recommend!"

"I was just in The Establishment. I called ahead to make sure they were open due to the snow storm. The guy answering said "yes, we opened at 2, come on in." I walked there from my hotel. I sat patiently for 15 minutes. The bartender, guy in his 40s maybe with glasses and a mustache ignored me completely. He helped all others around me. I said nothing to him, I did nothing wrong. I am a 60 year old man, I was wearing a Xavier sweatshirt. I said to the guy next to me, "did I do something wrong?" He said no and just laughed. I finally said "I'll take a beer" as he gave refills to the guys next to me. Again he just ignored me. I wanted to have some dinner and drinks and watch the game. It was bizarre. I did nothing wrong and said nothing, and was prepared to spend $$$ on dinner and drinks. So I walked back to my hotel. A very weird experience, that bartender is a complete rude jerk. I did nothing wrong."

"I felt profiled while picking up a to-go order. Apparently they have an issue with people stealing service and I guess that excuses their lack of hospitality. I’ve never patronized this place previously and will not in the future. I understand trying to “mitigate your losses” but respectfully that’s not my problem. I’ve never stolen service in my life, had every intention of paying for my order and did! For more context, my wife placed an order over the phone and was told it’d be ready in 15 minutes. I had just finished at work and came to pick up the food more than 15 minutes from the time of placing so figured it’d be ready. After struggling to find a parking spot I left my car running so my heat could kick in and thought I’d be in and out but that wasn’t the case. Ultimately I felt very uncomfortable and profiled. I hope they can solve their issues with theft but also develop discernment on how to treat honest paying customers regardless of how they may seem to their workers."

"The Establishment’s menu does a great job luring you in with extravagant words promising a tasty and satisfying meal. The Hot Honey Chicken Biscuits do a great job of proving the exact opposite. The biscuits were hard and dry - as was the chicken. The atmosphere and service was good"