"The food was really good so good that I couldn't get many pictures of the food from the family because they finished it. The only issue I had was with the ravioli promotion all mine came hollow but otherwise the service was top tier. Everything tasted very fresh."

"As a lifelong advocate and former employee I and extremely disappointed in the performance of the Brooklyn location. For how strict management was for us to hold the standards to perfection it has definitely become less than adequate. I went tonight and my burgers were not only missing toppings but the burgers were burnt. On top of that servers no longer “sprint and smile” and the server that gave me the food didn’t even say thank you when I gave him a tip. He replied “cool” and went to the next car. Sadly this has been a reoccurring thing. I hope this changes and take their image and job seriously."

"The burger and Ohio drink was delicious!😋 Although I didn't like the loaded fries, I don't regret trying them. The service was phenomenal. I enjoyed my first visit at Swenson's."

"I’m visiting Cleveland for work for the first time. I was told to try this establishment and I’m in love with the food! Wanted to share with the owners that Leah my order greeter was so sweet and even recommended many options for me as a first time customer. My California drink was great and she even came back to my car to ask how it was! Great people you got working here and thanks for the hospitality. -Samantha from Pittsburgh Pa"

"I will make the 2 hr drive just to come back here. My father had a stroke, came to Cleveland to catch a flight that was cancelled last minute. Was a complete train wreck. Stopped in for food cause I haven't ate today with stress and felt sick. The young small black haired girl and the young fella, garen maybe? I didnt catch names. But these two not only made my day a little brighter but helped mend a broken heart. These two are the kindest most wonderful people I have met and tried everything to make me feel better. These two made swensons my new favorite place. I will be back without a second thought! I didnt have much cash to leave a tip only a few bucks and the nearby atm wasn't working. But I hope these two know how much they truly helped with their kindness, this is what establishments should be. 😭💖"