"Amazing service, delicious treats, and very beautiful well designed location! We had the pleasure of being served by the owner who was so delightful! The chocolate treats are absolutely delicious, and the milkshake and sundae we ordered were delicious. Next time you want icecream, definitely give it a try!"

"Stopped by The Milkshake Factory in the Short North for a vanilla milkshake and it was amazing. The place has a nice, cozy vibe and the two ladies working were great. Super friendly and made me feel welcome. They also sell chocolates. I didn’t get any this time but I did try a sample and it was so good. I’ll definitely be back to try more."

"Tried the top 3 barks, all absolutely delicious, and got the chocolate dipped strawberry shake. Perfect mix of strawberry & chocolate flavors, perfect consistency for drinking through a straw and the gentleman at the counter really brightened my day. We'll be back!"

"Incredible experience here, the owner was incredibly welcoming and kind. The milkshakes were incredible and worth the price. The chocolate was some of the best I’ve ever had. Highly recommend."

"This new milkshake place is close to south campus. They got a few classic milkshake options and desserts like cookies. I tried their signature chocolate strawberry milkshake. It tasted authentic and great without too much sugar. There were many chocolate chips and strawberry pieces in it. The room was lovely and service was fast."