"I love this cafe it's honestly the most homey place to enjoy a cup and a pastry. Their chipotle panini is to die for and the chai there is phenomenal(just two of my favorites). I've only ever had one incident where my two drinks were made completely different but was a misunderstanding and I had them remade 10/10 . The service ugh makes me wish I worked here."

"Told me I couldn't buy a bagel even though they have it on display with a bunch of other stuff right where you order your coffee. How about you take all of that Display and shove it down the toilet if you are going to refuse service to your customers"

"Peaceful and cozy vibes with awesome drinks and food. The staff is always friendly and helpful with their top notch recommendations, and the food/drinks are always fresh and tasty! They also have great options for people with dietary restrictions, ex: dairy free, gluten free, and vegan. Update: Their spring seasonals currently feature the viral Dubai Chocolate. 💚🤎"

"Despite Arabica’s relocation two storefronts down and losing windows, Arabica is still my favorite coffeeshop in downtown Willoughby. The cozy vibes cannot be beat. The atmosphere and staff are exceptionally welcoming. Plus, the coffee is delicious– no cream or milk needed. This has become my usual spot to be productive when I need an escape from home. This is where I invite friends & family to meet and catch-up. The only flaw with Arabica lately is the background noise. In order to be productive, I try my best to block out all unwanted sound waves with noise cancelling headphones and a white noise soundtrack, but even these are oftentimes not strong enough. This seems to be a fun place to work based on the staff’s interactions, but the over-the-top laughing and conversing from across the room is a bit much at times. I have had to relocate the last few visits to the library because the conversation among the staff was too boisterous. This will continue to be my spot for meeting with friends, but, for visits meant for productivity, coffee will need to be taken to-go."

"My friend and I go here once a week and every time we go the service is wonderful. The food is great. It’s a very welcoming atmosphere. They even have a little back room that’s free to use for a more quieter work environment."