"We’ve been coming here routinely for months and ordering regular sized sundaes. The last couple of times the sundae has been about 1/2 to 2/3 full. We both realized it wasn’t as full as usual. We asked them to add more ice cream. They refused and said that’s the way it comes. Looks like we’ll need to find a new ice cream place."

"Honestly I had a really weird experience here. We ordered two kids ice creams: one chocolate custard with m&m’s and another with Mint and cookie dough chunks. The cashier accepted the order and rang us up no problem. But when the ice creams came out, the m&m one wasn’t made with chocolate and the cookie dough one didn’t have any mint. My daughters weren’t too upset and I knew it was probably just an honest mistake. My m&m daughter didn’t care much so we left it alone but my mint daughter really wanted mint so I took it back up to have them fix it. It was only then that I was told they couldn’t do mint on the kids sundaes, which is fine, but they hadn’t told us that when we originally ordered. I said oh, with an obvious confusion on my face, so the really nice young woman Working offered to make us a concrete with just a single scoop of ice cream and mint and cookie dough. I said OK and she walked back and talked with who I presume Was the manager on duty; After a little back-and-forth, she came back up and started ringing some stuff up Into the computer. She then looked at me and very sheepishly said, “ That’ll be six dollars and such in such cents; they are making me charge you.” I was honestly really taken aback. It was their mistake; If they had told me initially that I couldn’t get a kid sundae With mint, I would’ve ordered the small concrete, Which would’ve been like a dollar more. But now in order to fix their mistake, they wanted to charge me six more dollars, And they didn’t even offer to refund me for the kids one that they sold to me in error. I said absolutely not, and I convinced my daughter that she would be fine eating just cookie dough, But it really sat weirdly with me. I’ve never had a food place refuse to fix their mistake; I definitely never had a place try to charge me to fix their mistake. All in all, I was just really disappointed With the interaction; Not necessarily with the young woman who Was trying to help me, But with the manager on duty, who I’m hoping just didn’t understand the situation but if he did, He clearly needs to have better training."

"They were out of bananas. But he made the split anyway for me. My wife got the concert with chocolate chip and fudge. I have never been disappointed with Andy's Frozen Custard."

"I had a hot fudge sundae with pecans. It was very good. My wife had the s'mores frozen custard. She said it was very good. Two thumbs up. We went back a few days ago. It was very good once again."

"This was my first experience with Andys. The fact that it was old school, no order taker speaker, and order at the window totally threw me off, but I thought it was NEAT! Kind of old school vibe, and I was digging it. The Desert I got was super sweet, cold (obviously) and mixed well. I honestly have no complaints. I thought the service was great, the product was exactly as advertised and the ingredients were solid. Overall, glad I tried it!"