"My birthday is 12/25 I have a loyalty I have the toast app, I get this email on Christmas Eve saying my birthday treat is available I can’t go on Christmas Day everyone is closed I’m busy don’t want to waste gas to see if they even are open Christmas so I wait tell today the 26th to go get my treat well it’s still locked in the app email lied and the lady down there couldn’t even try and make it right no assistance nothing just ah you should have came in yesterday on Christmas Day yea okay so results never going to this place again coffee was better there back in the day anyway something’s always off when I order there now"

"i got 3 different drinks and found something that wasn’t edible in it, and they stirred my drink with a fork, and also took 20 minutes to make 3 drinks, then the third drink had spoiled milk in it. the lotus had no flavor, one of the worst coffee stands i’ve went to."

"I ordered a white chocolate mocha blended and it really didn't have much flavor. Granted this is the only time I've ever been there. Drive through area is somewhat difficult when a line is present"

"We spent about 20 minutes waiting for our Madea drink. Not worth the wait. They also kept prioritizing the drive thru. Parking area is reduced we struggled to get out the parking lot 🙄"

"Coming from someone who LOVES coffee and has had coffee from all over the planet, believe me when I tell you this is hands down, the very best coffee. Not only is the coffee to die for, the food amazing but what sets this coffee shop above the rest? The Customer Service is Out Of This World. The ladies that work here are absolutely amazing, super sweet and always have a smile on their faces. Weather you're having a bad day or a great day, one thing is forncertain. You will leave here with a smile and an amazing beverage made with love."