"I ordered rocky road ice cream on a waffle cone with chocolate sprinkles and whipped cream, lady told me it would of had to be in a cup upside down with the cone so I said okay that’s fine, they gave me someone else’s order plus mine and I still didn’t get my whipped cream, AND, they didn’t go in order! everyone else before us that was a none person of color got theirs in the order they received but not us! the black ppl and on Juneteenth? I’m not coming back!"

"Best Gelato I've had, Cherry...(I will be trying all flavors). Best in the city in my opinion!! The Soft Serve is soft, thick and creamy, so delicious!! The prices are very reasonable and the portions are plentiful. Nice, friendly staff, clean establishment. My family and I have made this our #1 Ice Cream 🍨🍦 Spot!!!! 😋"

"Their ice cream was so creamy, smooth, and delicious! I got a malted coffee milkshake. To die for! My daughters got soft serves in sugar cones, and they were so good! Quick, friendly service despite the long lines. Worth the trip!"

"I have been going to this creamery for at least a decade and the ice cream has always been decadent with a wide range of unique flavors. HOWEVER, since new ownership, they randomly close down the drive thru and that's a problem. I would like them to note when the drive through will be closed in other places than the actual drive through. Call it lazy but it matters when you don't have great walking ability. I have left without making a purchase when the drive thru is closed."

"A place of delicious yet sweltering despair. We arrived on a friday afternoon at 330 to find drive through lines around the store, blocking traffic on ridge. I decided to do the "right" thing and get out of the car (so as not to idle and cause unnecessary pollution) and wait in the in-person line. There was no shade for those waiting in line. Kids in my group resorted to fighting for space *behind a trash can* to find some semblance of shelter. Others in line were clearly uncomfortable as well, and were jockying for space in the tiny patch of shade from the store's pole-mounted sign. Compounding this was the place was *slow*. Perhaps they were short staffed, but what I observed looked really inefficient. Car line was moving faster than the in person line, which was just backwards. They're sitting in AC, we're being broiled alive by the sun's unrelenting barrage. The eating area is also unshaded. The ice cream itself *was delicious* but I was literally exhausted by the experience, as well as made late for the rest of my day because I hadn't budgeted an hour for the ordeal. Wild juxtaposition. Recommendations, immediate: shade the line area, shade the eating area. Tighten up operations. Our helper was jotting down our order on a sticky note, then transferring to their POS touch screen. Just input orders right into the POS. Recommendation, big picture: decide if you're a car business or a people business then redesign your lot accordingly. If you closed the drive through and focused on moderate parking and a larger *shaded* eating area, that could be one way to go. Otherwise go full bore on drive thru, and no parking and maximize space for those who want to eat there. In the end we had to walk to a nearby school yard to find shade, where we found other customer/refugees."