"Finally got around to trying this very famous cake that some call the best in the USA. The burnt almond torte. Tried for a special occasion, the torte and the carrot cake pastry. The burnt almond torte was very good. The best I’ve ever had? Maybe, but not for sure. The cream is so tasty, the cake itself is soft and surprisingly flavorful with some vanilla, and the almonds are just so so good. So crunchy and sugary. It is really good and well worth the price. I love that they have smaller bars now, which are actually still quite large. However, can’t say the same about the carrot cake. It was so tiny and not that flavorful at all. I am surprised they came from the same bakery."

"We, recently, moved to the area and decided to try Prantl’s today. We ended up with the Burnt Almond Torte Bar, a quiche, and an Empanada. I started with the quiche and enjoyed it; the crust was just average but the egg filing was very good. My wife was not a fan of the empanada so we will not get that again. It was around 10 hours before we tried our Burnt Almond Torte…wow! That dessert is something that I will eat again, and again. The toasted almonds were soooo good! They were crunchy, crispy, and perfect. The Bar Cake had a white cake inside and icing on the outside; it was heavily coated in those almonds. The person who assisted was knowledgeable about the items to a point; she did not eat anything in the bakery so it was by observation. Don’t care, that Burnt Almond Torte is the real deal!"

"We purchased a school bus themed cake for my mom’s retirement (she’s a bus driver). The cake was beautiful and delicious! I spoke with Tara and she was very helpful. When my husband picked up the cake they helped him out the door and to the car as he had a baby in tow. Amazing service! I will be purchasing from here again!"

"We recently celebrated our parents’ 50th anniversary and wanted to recreate their original wedding cake. After reaching out to several bakeries, only Prantl’s was able to bring this vision to life—and they did an absolutely incredible job. We worked with Shanon, who was wonderful from start to finish. We sent her a 50-year-old photo of the cake, and she and the team perfectly captured every detail. The result was stunning and tasted just as amazing. The delivery was right on time, and the delivery person went above and beyond—carefully arranging the cake and even bringing along an extra to-go box for leftovers. Thank you, Shanon and Prantl’s, for helping make this milestone celebration so memorable for our mom and dad."

"If I could I would give Prantl's bakery -Shadyside location a ZERO I would! I go in there weekly, sometimes multiple days a week and have always had a great experience except for today. The guy was completely rude, unprofessional and an complete jerk! When I arrived he was in the back for awhile and when he came out after 5 minutes he asked me what I would like. I said "I'd like 3 glazed donuts in 3 separate boxes as I always have asked. He proceeded to get my order, but I realized he didnt put gloves on (which all Prantl's employees wear atleast one glove when handling your food)...so I asked him to put gloves on before touching the donuts. He put the gloves on and made a sarcastic comment about my mask and said "How many times" have you had covid?". When I gave a response he said "impressive" and laughed. Which there is nothing funny about having covid or an auto-immune disease. I responded and he didn't say anything further until I was leaving and said "Make sure you wear gloves when you eat the donuts because the donuts,boxes and gloves have dirt on them" and laughed again. I asked him to repeat himself and he said the same exact things with other customers there. I've been coming here for years and I'll never step foot in this establishment AGAIN! I'm not sure if they just hired him, but he is a complete jerk!! Like I said I've been coming there for years and this my first time seeing him."