"There was a literal rock in my burger. A small white rock hard--- looks like a piece of someone's chipped tooth, ironically enough. After the past 50 bad experiences, I gotta put you guys in timeout. Can someone on the staff tell me what this is? Its literally hard as a rock."

"The Deluxe Butterburger is the menu item to get (for the burger offering). It was delicious, and I would liken it to a higher quality Wendy's burger. Definitely a burger to come back for. My partner had the recommended Mushroom Swiss Butterburger and came away disappointed. My son had the standard Butterburger and my younger daughters had the kids burgers. They enjoyed them. The icing on top was the "free" scoop of custard ice-cream that came with the kids meals. Wow. Smooth as butter and so tasty. If we weren't on a road trip I would have bought 4 pints. We also received the seniors discount, which may because of all the grey in my 44 year old beard. Not complaining! Highly recommend."

"Since when do we get charged for not wanting blue cheese on our salad really…. Cranberry bacon salad had one chopped piece on bacon smh and my triple deluxe doesn’t come with tomato that’s the whole meaning of a deluxe I’m sorry but I’m disappointed in Culver’s what happened to you!!!! Rapid City West Main….. this is how you lose my business if you can’t even do the little things"

"No napkins 2 drive thru visits in a row....1 star for that. Only half of my fries...do better 12/28/24 bacon looks raw to me, cheese not even lukewarm, ordered no tomato, received tomato... do better.... 1/2/25....cooks still can't read...DO BETTER"

"My family is taking a break from eating at this location. We have been repeat customers for years and eat here about once every two weeks, but tonight we were underwhelmed. My housemate's North Atlantic Cod dinner had small, shrinkflation pieces of fish. Fries have been soggy at this location pretty consistently for a while. We asked for onion rings last time, hoping they would be better than the soggy fries, but they were also undercooked. Why pay for fries if they are going to be soggy and undercooked every time? Please retrain your cooks about how to crisp up fries and onion rings because they are an important part of the meal. That customers need to order fries "extra crispy" to avoid this problem is completely absurd."