"I’ve been a loyal customer for a long time. I buy the beans, the drinks, and I’ve supported this shop consistently. The coffee is great and the baristas are the only reason the place feels welcoming. The issue is the owner. The way she snarls at people and gives children dirty looks isn’t subtle — it’s openly hostile. It’s not ‘reserved,’ it’s not just her personality. It’s rude. If you dislike kids that much, at least offer reliable curbside so parents don’t have to deal with the attitude. I’m not interested in supporting a place where the owner treats customers — especially children — like they’re an inconvenience."

"They told us this was the best coffee place in town (Cleveland TN) so we stopped over to have a normal coffee and an iced coffee. The coffee is good but imo not the best I ever had. We enjoyed the atmosphere and the service was good and fast too. In the room you see a lot of (single) people working on laptops/mac’s. The wifi must be good! If you look further you see they bake a lot if their own cookies so that’s a fresh cookie experience. Parking space is more than enough so after a lot of coffee tasting this might be the best in town for US standards but there is room for improvement."

"Really good coffee. My cappuccino was tasty and the latte art was excellent. The cinnamon bun was excellent. Service is good."

"BonLife coffee roasters is one of Cleveland, Tennessee’s best coffee stops. They have a large, unique, and fairly priced menu. The Vietnamese cold brew is soo good and I really enjoyed the good life sandwich. Definitely recommend BonLife for a dine in visit with friends / family."

"Great coffee and pastries. Service was exceptional."