"Me and my sister were visiting Franklin for a festival in september 2024. We love to try new coffee places everywhere we go but unfortunately were very disappointed with this one. We left in plenty of time to find parking, get coffee/a bite to eat, and still make it in time to where we needed to be. When we got there we both ordered coffees(not much to choose from) and the so called infamous cinnamon rolls. They took so long just for those things that we were almost late and pushing it on time although the place was not busy at the time. We were very excited to start our day with trying this place out but it was to our surprise that our coffee was very watery tasting and our cinnamon rolls were RAW! We took a couple of bites thinking “oh it’s probably just cooked that way on purpose” or “maybe it’s a cream cheese inside” so we look up what comes on/with the rolls. There was no cream cheese or filling of any kind! WE HAD EATEN HALF OF A RAW CINNAMON ROLL. We are not the type of people to leave bad reviews but this was so baffling to us that we still talk about it a year later and it needs to be addressed!!"

"I realize it's different when ordering from Doordash but I do believe that a restaurant should care about the quality of their products. If it was cold or looked like it had been dropped, you can blame Doordash but when they burn your food into little round inedible rocks, that's on the restaurant. Nanna's cinn rolls were BOGO which was exciting but weren't worth free. Ordering from Doordash does have limitations such as no special requests but I didn't realize that requesting my food not be burned was a request I needed to make. I can't believe anyone inspected these and said oh these are perfect-send them out. They should have said this is embarrassing, remake these immediately. We can't send these to a customer. THEY'LL LEAVE A BAD REVIEW. Because that's what is happening. As soon as you take a whiff of the delivery bag you can smell burnt bread. You can check my Google reviews. I try not to leave any negative reviews, but it's just too expensive these days to keep quiet. I was going to splurge on some breakfast/lunch (BOGO so it covered both meals) since the beginning of the month is typically rough in the billing field but ended up wasting money on something that can be used as hockey pucks. Do Better, JLCC. I know I've left you a good review in the past and I'd like to be able to again."

"Turned a saddening day right side up with southern hospitality, some cheesy eggs, bacon, and just lavender latte love. p.s. having been in marketing for decades, I'm not a fan of signage that is less than display worthy. at least change it before it shows signs of having gotten damp. p.s.s in a world of worthless cutlery, this fork and knife set would fit in even at upscale dining! i just love em 🤍"

"Stopped by today for brunch. We ordered the breakfast sampler, the chicken quesadilla, and waffle sandwich."

"Decent spot, drip coffee was just alright, but the breakfast sandwich was pretty good. Good amount of seating along with wifi and an art mural. Some merchandise available along side their own branded coffee roasts. Definitely better than Starbucks but not as good as some of the independent shops I've been to."