"The products here are solid, but the customer experience leaves a lot to be desired. Upon entering, the ID check process feels overly aggressive and unwelcoming. While I understand the importance of rules like no phone calls, the overall tone and enforcement of these policies create an uncomfortable atmosphere. As a paying customer, I think a more customer-friendly approach to enforcing rules would go a long way in improving the vibe of the store."

"Cat, who works at Ounce Of Hope was so incredible! She was impressively knowledgeable about there products. She helped me navigate through conversation to find the product that was right for me and was just so nice and very welcoming. I couldn't ask for a better customer service experience with her. 5 stars hands down. I will definitely be a return customer!!!!"

"How do I know that Ounce of hope products are superior you may ask ? My puppy has the mouth of a great white shark and still wasn’t able to break my pen . It still worked perfectly ."

"I absolutely loved this packaging ! I ordered some gummies , brownies and a chocolate just to try out and they all taste amazing. I struggle with PTSD and sleeping problems, I tried the product first day I got it and it’s a godsend honestly. I love this brand thank you so much !"

"Hollye was/is amazing! Very knowledgeable for a novice buyer and said if the info got into overload just to tell her. She made me feel comfortable and not embarrassed by any of my questions I had about the products. Highly recommended, to shop at ounce of hope and to get her to wait on you! ❤️‍🩹"