"Sadly I asked for a refund , due to poor service , a hot black coffee ,they wanted to charge me $6.60 then said they couldn't provide change, so I asked for my money back , the LGBT person with the blue hair seemed surprised I went to a coffee and wanted coffee? Not sure what that was about , then the girl with the birth marks all over her face seemed frustrated with working there ( YOU NEED TO GET BETTER STAFF , YOU ARE NOT GOING TO BE IN BUSINESS MUCH LONGER WITH THIS BEHAVIORFROM THE STAFF ( I AM A YOUTUBER JAMIEZEBRA23 , I WILL NOT MAKE A VIDEOABOUT THIS , BECAUSEITS NOT THE OWNERS FAULT, I'm going to Starbucks to get a black coffee for $ 2.15!"

"This place is an absolute gem! Their H-E-B Bunker Hill location is a game-changer, providing the perfect caffeine boost before tackling the weekly grocery shop. I'm a flat white/cappuccino enthusiast, and Luce's never disappoints. The depth and flavor of their espresso are exceptional. My wife, on the other hand, loves experimenting with their creative drink menu. The Montblac and Black Island are her favorites so far! The friendly staff adds to the overall positive experience. If you're in the area or in HEB for shopping, treat yourself to a coffee from Luce – you won't regret it!"

"From time to time, I like to stop into this coffee shop location and grab a coffee while I shop for groceries. Today I had the pleasure of meeting Andrew who had amazing customer service! He was able to answer any questions I had as well as offer recommendations for today’s visit and future visits. When I meet someone that I feel goes above and beyond in the customer service industry, I always take the time to give them a shout out!"

"Stopped by here while I was in HEB for a little pick me up. Coffee was DELICIOUS. I was amazed with the atmosphere. The service was nothing less than amazing!! I was able to ask the barista for a recommendation and they took their time to explain their menu options! I got the caramel macchiato with oat milk, immediately blown away. I was with my family and everyone was able to get a drink of their preference. Yes, even the non-coffee drinkers. They also have a great line of pastries if you want a little snack... or 3. YES YES YES come here!! I will be back again."

"Great coffee! I was recommended the Black Island on my first visit and Island Latte on my second :). They’re so smooth and pretty. Hong and Makala are very knowledgeable and friendly! They even remembered me and my friend. ^^ They also have yummy pastries and tacos!! They’ll be located inside of HEB. Go go gogogogo !"