"Customer Service Commendation: Justin (Store #214-01) ​Rating: ⭐⭐⭐⭐⭐ ​As a retired E6 Combat Infantry veteran, I have traveled the world and across the United States throughout my career. I have seen many different levels of service and leadership, and I can say with certainty that while good work is hard to find, greater employees like Justin are even harder to find. ​In a time where exceptional service feels rare, seeing an employee like Justin perform with such dedication is both refreshing and hopeful. He made our entire experience at the Grand Prairie location a breeze. He was knowledgeable, professional, and recommended a truly great selection of items that we thoroughly enjoyed. ​Justin is a stellar example of what a brand ambassador should be. I sincerely hope that 85°C recognizes his hard work and rewards the effort he puts into representing the company so well. Because of the experience he provided, we are already looking forward to returning for more of your great bread selection in the future. ​Thank you, 85°C, for hiring an outstanding individual who clearly takes pride in what he does. ​Respectfully, SSG Jonathan E. Levigne (Ret.)"

"I had a very disappointing experience at this 85° Bakery. We arrived at 8:25 PM, and the store was supposed to close at 9 PM. However, when we got there, the staff had already put the tables aside and were cleaning up. We were told we couldn’t sit inside, and that if we wanted anything, we had to take it to go. The manager was uncooperative and not helpful at all. This was quite frustrating and definitely not the customer service we expected. Be cautious if you plan on visiting close to closing time."

"Stepping into 85°C Bakery felt like entering a dessert lover’s paradise, where each treat is a masterpiece in both flavor and presentation. The Mango Delight was a tropical dream—its silky mango mousse and golden glaze melting effortlessly into the soft vanilla cake, perfectly complemented by the burst of tart raspberry. Paired with a Thai Iced Tea, rich and velvety with just the right hint of spice, the experience was pure indulgence. If desserts had a five-star resort, this bakery would be it—where every bite takes you on a luxurious getaway. Give it a try today."

"I am having a great day because I found my one of my favorite bakery of all times at the Grand Prairie location. Happy Birthday to me. Tuesday is the big day and I’m so blessed to find this place. The cashiers are awesome 👏. I also met Ms Biney in the lobby and she is amazing. A great conversation starter while I wait for my Sea Salt Carmel Hot Coffee. The bakery has a variety to choose from. I will most definitely be back for sure."

"I had a lovely experience at the bakery. They had a delicious variety of treats and beverages. I felt the Thai Tea was a bit overpriced, but overall I had a nice experience and I will definitely return."