""More than a cup of coffee" is painted on the side of Bitty & Beau's, and that quote absolutely rings true. If you go online to their website, you will see their story: "Bitty & Beau's Coffee is a human rights movement disguised as a coffee shop, where people with intellectual & developmental disabilities are valued in the workplace. It's a place where diversity isn't just appreciated, it's celebrated." Besides the amazing story, the coffee is actually VERY good, and there's plenty on the menu to choose from. The cafe seating is plentiful. I saw families, students studying, individuals working, and even an interview going on. It's a comfortable and welcoming vibe, but it's also clean and hip. Some neat things they offer: There are flavor add-ins like hazelnut, toasted marshmallow, etc you can add to your order to enhance your flavor experience. There is a really neat pushpin map of the world towards the back of the shop, and if they have pins available you can place one in the location of your home town. There are already hundreds if not thousands of pins in the map. Lastly, when you order you are given a Bitty & Beaus branded playing card, and the baristas will call out your card number when your order is ready. Some tips: The main tip I would add is please be patient. The workers are professional and kind individuals, and they deserve kindness, patience, and respect. I have been here many times, and I've always had an incredible experience. If you get a chance, please support this coffee shop. I would love to see more of them pop up. Cheers!!"

"Terrible Matcha latte was so sweet that I had to throw it. I asked for Hazelnut flavor no sugar and corrected to barista directly to only add one pump and no sugar. Mango smoothie was not really a smoothie it was mango pulp blended with water. Look at picture, this happened after merely an hr. My kid was asleep in the car so he did not drink ot right away and this happened. Chai Latte again for a 12oz it was sweet....very sweet. I got a blueberry muffin was average at most. And above all very very pricey."

"The whole idea for Bitty & Beau's coffee is brilliant. I love the business model and what they support as well as the experience at the business. Everyone is very friendly there and if you aren't happy before you go, you should be happy when you leave. We went and were able to talk with the staff and they truly make you feel welcome and like they appreciate you. If I lived closer, I'd be there way more often. It's even a good location to study with plenty of seating options. Very open, not crowded areas as well."

"This was such a great experience! I didn’t know anything about this cafe when I chose it on google maps, but it was the best hidden gem. I had a great conversation with the baristo Blaise, and my tea and dark chocolate mocha came out quickly and were great. I highly recommend this cafe to anybody looking for delicious drinks and service with a smile!"

"Stopped in to do some work and was greeted by a volunteer table set up inside the coffee shop for an organization called Childhelp. I was asked to donate to their nonprofit to help purchase a backpack for kids in need. I initially offered to donate $10 and was told the backpack donation amount was $20. I agreed and proceeded with the donation, but the total came out to $22.00 after tax. Nonprofit donations should not be taxed. When I questioned why tax was being applied to a nonprofit donation, the representative was unable to provide an explanation and appeared unsure of the charge. After this experience, I looked up the organization online and found multiple reports from individuals stating they were later charged recurring monthly amounts on their cards that they did not authorize. This raised even more concern about the legitimacy and transparency of the donation practices. I brought this to the attention of the coffee shop owner and explained that the setup felt misleading and uncomfortable as a customer. The owner showed no concern, offered no explanation, and did not apologize. The lack of accountability made it very clear that customer trust is not a priority here. It was very simple to connect the dots. Allowing questionable donation practices inside a business while customers are simply trying to enjoy a coffee or get work done feels inappropriate and unprofessional. Based on this experience, I will not be returning to this coffee shop. I would strongly encourage others to be cautious and thoroughly research before donating at this location or supporting this business in general."