"Capital One Café is such a great spot to relax or get some work done. The space is welcoming, the matcha is consistently good, and the staff really makes the experience stand out. Natalie does an amazing job and is so sweet, and Kaija is incredibly friendly and attentive and my drink was perfect. Always a pleasant visit! Mia was very helpful and sweet with my banking :)"

"Smoothie was delicious and people there were friendly and efficient! But this is a comically insane portion for $9 Atmosphere is full of neutral fluorescent lights, or lights with the same energy as fluorescents. Decent internet and lots of outlets. Good enough to get work done in a pinch but would definitely be a last choice option as far as cafe’s go in my opinon."

"I’d give it a 5 star but not after today. Love coming here to hang out with my honey. But today, Latasha was a bit rude ! I asked her a question and she repeated her answer about three times. I’m not the type to respond with attitude and I understand she might’ve been having a moment. But then I asked what kind of muffins they had and she simply answer “what do you want” I asked again, what kind do y’all have and she let me know after taking a deep breath of frustration. Then we noticed that every customer afterwards was being treated with kindness. So I don’t know what was going on but girly, get it together please. This is a place of business and customer service is everything. I hope you have a better day & remember Jesus loves you sis !"

"First time at capital one cafe, I got a cinnamon maple latte and an avocado toast. Both items were pretty good. I especially enjoyed my latte the barista, Natalie did a great job. She made my drink quick and just how I like them. Overall great customer service and decent food."

"I've visited other Capital One Cafés before and generally enjoyed the experience, but this particular location could use some improvement--especially when it comes to service. When I approached the counter to place my order, the staff member didn't greet me or offer a friendly opening like "How can I help you?" or "What can I get started for you?" Instead, they just stared, waiting for me to speak. It felt awkward and a bit unwelcoming--basic customer service really goes a long way, even during slower hours. To be fair, someone did greet us when we entered the café, though I'm not sure if it was another staff member or the Capital One Ambassador. One consistent issue I've run into (not just at this location) is that they're frequently out of ingredients for the Honey Lavender Latte, which is frustrating. It's clearly a popular drink, so it's disappointing to find it unavailable--even when arriving early in the day. If it's regularly featured, it should be regularly stocked. That said, the space itself is great--plenty of seating, spacious tables, and private rooms make it ideal for studying or working. It's also relatively quiet, which I appreciate. However, the food options are overpriced and underwhelming. Overall, the café still offers a comfortable environment, but the customer service, inventory consistency, and food offerings could definitely be improved to match the potential of the space."