"I am currently sitting inside the Heinz Building at 609 Main Street, right in the heartbeat of downtown Houston, and I felt called to leave a review. This space is truly special. From where I am seated, I can see the Metro Rail passing by as sidewalk construction continues outside, giving a real sense of the city moving and evolving in real time. The view alone makes this building worth visiting. Inside the building, the design is stunning. Floor to ceiling windows allow natural light to pour in, and the plantscaping throughout the space is well cared for and thoughtfully placed. The plants add life and calm to the environment, balancing the energy of downtown perfectly. The security team also deserves recognition. They greeted me warmly and made the space feel welcoming and secure from the moment I arrived. While here, I stopped by Prelude Coffee and Tea Bar, and the experience was excellent. Maria took my order and greeted me with genuine warmth and grace. She suggested a macchiato, and I trusted her recommendation. Julian later brought out my drink, and both of them made me feel like a valued guest rather than just another customer passing through. The macchiato was immaculate and exactly what I needed. The atmosphere inside Prelude and the building as a whole is vibrant and communal. I could see coworkers meeting, people fellowshipping, planning sessions happening, and conversations flowing naturally. With it being the holiday season, the Christmas trees, ornaments, and festive decor added an extra layer of joy to the space. If you are in downtown Houston and looking for a place to sit, work, meet, or simply enjoy great coffee with an incredible view, I highly recommend visiting the Heinz Building and stopping by Prelude Coffee and Tea Bar. Shout out to Maria and Julian for being such great hosts and for delivering an excellent experience. I loved it from the moment I walked in. Thank you for reading. Follow my personal instagram @jamespierrex for more!! Love you! 💜"

"Very unfriendly and absolutely not customer-oriented. They didn’t fulfill a simple request. I asked several times to make my coffee hot because that’s how I enjoy it, and the barista completely ignored me and made a cold coffee instead. On top of that, the parking situation is terrible. And the way they treat customers is unacceptable — if you walk in dressed like a normal person, not in office clothes, they look at you like you’re not worth their attention. They clearly don’t treat every customer with the same respect. I didn’t even drink the coffee — I left and went to a normal coffee shop. It’s really disappointing that I decided to give this place a try. I wasted my time and money for nothing. I’m never coming back and I’ll tell my friends to avoid this place as well."

"I came here with a friend to grab coffee and show them this shop, and the interaction we witnessed completely ruined the experience. Around 12:00p a barista approached my friend and she was extremely hostile and rude for no apparent reason. It was uncomfortable to watch and made us feel unwelcome immediately! This wasn’t just a bad moment, it feels like part of a recent pattern of unfriendly service at this location. After reading recent reviews, I honestly wonder if this was the same barista others have mentioned. Either way, the attitude was absolutely unacceptable and not something I’m willing to support. We left feeling disappointed, and I won’t be returning... best wishes to whoever owns this business."

"There are very few third wave coffee places in Downtown Houston as well as the Houston metro. This is one of them. The espresso is fairly mild, I didn’t get a lot of distinct notes, however it wasn’t ash tray over roasted by any stretch. You know they care when they add latte art."

"This is one of my favorite coffee shops in Houston! The baristas are friendly and they know what they’re doing. This is one of the few places where I’ll order a flat white because they do it right here."