"Just overheard a guy telling his date (probably to show off, which is WEIRD and not impressive at all...) "the service here is awful! AWFUL!" Sir, there is ONE barista working here. ONE. So I took one star off not for the barista but for the owner/manager understaffing this place just like everyone everywhere does. But the barista here today is VERY kind and VERY busy. Drinks can only be made so fast. Get a grip, dude. Also, it's December. Be kind to our service workers, everyone. they take so much abuse."

"Very lovely cafe next to UH! This morning the barista with a ponytail was very sweet and helped me pick the best matcha for me, she created a warm environment and was also very friendly and helpful to everyone else before me! Perfect study spot; spacious, lots of seating and outlets! I always feel super comfortable studying/working here. They also have an outdoor area with outlets. The drinks here are always great and consistent"

"While the coffee was good, there seem to be some management issues with this shop. 1-Wifi was spotty at best. Reconnected three times and it still wouldn't work. 2-Ran out of most food items within an hour of opening 3-Only had one employee working who was supposed to take orders, process payments, and make drinks by themselves. The line was out the door at one point. Overall a decent place, but higher-ups need to take better care of their employees and the shop."

"i ordered a mocha a freeze and the cashier rang me up for a mocha freeze but then they made me a latte. when i told them that i ordered a freeze and not a latte they said that freezers weren't available cause the machine was down. why would they not tell me that when i had ordered in the first place? asked for a refund and they said no. this place is a scam and i hope to never go back. i don't even like lattes"

"Hello! I come to The Nook all the time, even since they had their old location. The coffees have a unique taste that is super great. However, I dislike that they started to close early. The Nook would stay opened until 2AM in the Fall of 2022, and then in 2023, it started to close at 12AM. Now it closes at 10PM. Furthermore, they do not update their hours during breaks. I am at the location now, and it says they are supposed to be opened at 7AM, but I have waited and it is now 8AM and nobody has opened the doors. I understand it is spring break for the students, but please notify individuals of the new hours. The new look is okay, but I preferred the old look of the nook better. Either way, it is a great place to hang out, study, and drink coffee! PS: Again, I went to the nook and it was closed. I understand it is Easter but please notify students and other individuals about when y’all are closing thanks."