"Edit, now 5☆: Thank you for your thoughtful response and appropriate actions taken. I am just leaving this up so people can know how well you run things. Edit, previously 1 ☆: I haven't come in in a while so I'm not sure when or why policy has changed but my usual order was given to me not at all how it use to be prepared. Over $6 for between 3 to 4oz of yogurt and a tiny container of granola. I use to be given half a 16oz cup of yogurt with an appropriate amount of granola to go with it. I suppose the half oz of granola was the appropriate amount for how little yogurt I was given this time. I don't believe if I'd ordered it with fruit like it comes with there would be this little yogurt and all that empty space's worth of fruit. It also took 10 minutes for them to bring it out when that was all I ordered. I would appreciate if someone would reach out to me to answer my questions."

"I ordered custom donuts to celebrate my daughter's graduation from college. The donuts exceeded my expectations. The colors were vibrant and some of the donuts had extra details. The donuts were tasty. Excellent service. Strongly recommend to try it."

"Sophia's is always fresh, fantastic vibe and friendly. I highly recommend some of their specialties you'd be hard to find anywhere else like their "Cronuts" or "mini cronuts" or their Cruffins. They can make bespoke cream or jelly filled anything while you are there as well. Always great stuff for the kiddos with themes and perfect cozy spot, some outdoor seating as well. Staff is always super friendly and makes you feel at home."

"Worst matcha ever and ignored dietary restrictions. They use pre made matcha and don’t put enough and it cost $8. I asked for no bacon and they put bacon so I wasn't even able to eat it."

"Very nice and friendly service. I love the fact that I was able to get donuts here in the late afternoon because most places are closed. Donut display looks creative and delicious. I had a tasty Raspberry filled Donut but it didn't have enough filling for me but the Donut was still good. My daughter enjoyed her rainbow sprinkles Donut. I would come back"