"The staff were friendly, but drinks came out within a minute of me ordering (2 drinks). One was fine but the other was just steamed milk and coffee. They had almost certainly forgotten to add the flavoring."

"Kudos to the beast of a Barista! ☕️ Not only were they incredibly quick but my medium Hot Carmelo taste delicious 😋"

"Absolutely Stellar Service from Jackson and Marlena! I had the pleasure of stopping by On the Grind recently, and I was genuinely impressed by the exceptional customer service from two employees — Jackson and Marlena. From the moment I pulled up, both of them were friendly, welcoming, and radiated positive energy. Not only were they incredibly kind and respectful, but I also noticed how diligently they were cleaning and keeping the area spotless. It’s clear they take pride in their work and in maintaining a great environment for customers. Jackson greeted me with a big smile and made sure my order was exactly how I wanted it. Marlena was just as sweet — she checked in to make sure I was happy with everything and went the extra mile to make me feel valued as a customer. It’s rare to come across people who are both hardworking and genuinely nice, and Jackson and Marlena stood out in the best way possible. Big shoutout to them for making my experience so enjoyable. I’ll definitely be coming back, thanks to their amazing service!"

"Very disappointing today, after driving off with my two blended drinks we took one sip and spit it out,tasted like soap.. couldn't turn around and go back was already on the highway. TRIED calling but mailbox was full!! On the grind is my favorite place to get my drinks,upset to have wasted my money!"

"Ive been stopping at these coffee shops for a few years, and they have always been fast, friendly and have a great loyalty program."