"Great place I visited today. 1st time here & they have a food selection of cigars. A must visit if you're in the area. Top shelf cigars if you ask me!!! Bama Trucker - ROLL TIDE"

"It appears to me that Joseph’s doesn’t really want people hanging out and smoking, maybe unless you’re on the porch. Non members are shoved over in the corner of the coffee shop under the smoke eaters that run constantly , warned to not walk around w/ a cigar because of the smoke and food prep. Unless you’re a paying member, or in and out w/ a purchase, they don’t seem to want you to hang out here. Good selection and knowledgeable staff. Long drive out of the way, but won’t be back."

"Huge selection of some of the best cigars. The staff are very knowledgeable and friendly. I think Joseph's has the best humidor in the Houston area."

"Passed by this place many times while in Richmond, but we finally decided to walk in. When you first walk in, it appears to be a coffee bar and I saw no cigars so I asked the young lady behind the counter if they had a humidor and she pointed to the left walkway. Once we walk down the aisle, I could see some humidors and there was a back room with the door open so we walked in and there was only one person sitting in there: a young lady that looked like she wasn’t doing much. I asked her if we purchased a cigar if my husband could smoke in there and she said that was for members only so I asked her how much the membership was and she said $1500 and then I asked her “How do we sign up for membership?” And she said “ We have a waiting list of 2 to 3 years” Then proceeded to tell us “ If you would like to smoke a cigar, you can go up front or on the patio” and basically pushed us out the door. Another gentleman actually walked up to us and ask if we needed help and I told him yes we were looking for a cigar for my husband to sit down and smoke, and he was kind enough to introduce us to the humidor toom and we walked in and we bought a couple of cigars. I asked him what the young lady’s name was because she was very rude and he said Nicole. Mr. Joseph if you were reading your reviews and you see this, Nicole has a negative and nasty attitude and is not given your business any value. I saw a couple of other negative reviews on here on customer service and it is sad that you are allowing Nicole to represent you and your business. We will not be returning unless there is a change in staff. I also agree with one of the other reviewers that if you were to separate the coffee bar from the cigar bar and just had two separate sitting areas with membership not being a requirement, you would generate greater sales. Nonetheless, I wish you all the best, but until you make changes in your staff meaning getting rid of Nicole your business will not prosper."

"The service here is usually great. I don’t live on this side of town so only make it out during the Pecan Harvest Festival. The smoking lounge is for members but tthey usually allow me to smoke in there during this event. I spent over $100 this time amd was told I could not use the lounge very disappointing."