"What a wonderful place . Good was all fantastic, all of the service and workers were wonderful and had smiles on their faces . It was truly a pleasure being there for my daughter’s surprise 40th birthday. Highly recommended location"

"CONS: I booked and paid for 2 high teas having received my confirmation. Upon showing up for my reservation I was told they did not have a reservation for me. They kept asking if I was someone else and making me feel awkward. I showed my confirmation email and said they would set up a table. There was 1 tea table already set up however they began to set up a random table close to the door where the line forms to order for regular customers. We waited and I finally noted that the other party had not shown up and we should be allowed to just take that one instead of standing around waiting. Finally we were seated. We had to wait for a really long time to get our first tea course - sandwich and salad. However we received NO beverage until after we had already completed this course. Once they did prepare a water for us (no tea yet) we could see them just pour the water directly from the faucet into the glasses. Overall the service was very poor. One person was working the hardest to get everything to everyone in the beginning but we had to wait a really long time. They only provided 1 plate with the first course which we had to use for our tea sandwiches, desserts and scones which was not pleasant. There was so much dressing left from the salad on the plate that it was impossible to keep them separated and we had to basically eat it all by hand. We were offered after our extremely long tea that we could look over a list for one more tea choice - however they never came back to ask us what we wanted. We did think the tea was really good once we got it. I have been to tea all over the US and I have to say that this place did not fit the bill for what the price was. Very disappointing. Although this may be a set-up thing, we were able to see them put all the food together through their glass case. We saw them pull out the jam from the huge jars purchased and even saw someone licking her finger after taking some jam out. This is also how we saw them provide tap water to us. PROS: Beautiful table set-up. Food was not bad but they do put goat cheese on a lot of their menu items so if you are adverse to this cheese you will not be able to eat a large portion of the items. Overall I do not recommend this establishment for tea with the price point they are providing. It would be better to just go in and order your food and sit down since the food quality is the best part of the experience."

"Hummingbird tea room was such a truly lovely experience! I took my 8 year old niece and 3 year old daughter to have an English style high tea. The staff went above and beyond for a wonderful first time experience for them both. They customized the tiers and sides for both me as the adult and them as children giving them wonderful desserts and sandwiches that fit their developing palettes. We had 2 different tea styles and lovely scones with clotted cream and jam. They were overall just warm and friendly. I had high expectations and they surpassed them! The food was unique, they had traditional tea sandwiches but added nice flavors to give the food a more unique taste which I enjoyed. I highly recommend this for anyone looking for a great, authentic tea experience. Come with plenty of time to enjoy the experience because they never rushed us and even went to say they love that people have the time to reconnect. I cannot wait to come back with both my sister and girlfriends!"

"Let's start with the positives. People are nice, welcoming and warm. Bakery is clean and organized. However, we were there for a bit to eat. I got my kids chocolate croissants. They lacked everything a croissant should have; they weren't flakey, or crisp. The pictures show, these were under baked (middle of the dough is still that raw color) and lacks the lamination a proper croissant should have. And for the price ($5+ each) I would have expected a better effort. Perhaps we would try something different if we visit again, but I wouldn't be back for the croissant."

"Loved it here. The ambiance was very nice, relaxing, warm. My daughter treated me to afternoon tea service. We had a really great time. What a great memory for us. If you have not eaten this type of food, it seems a little different, but I really enjoyed it. Everything tasted great, with fresh ingredients. The tea was really nice. We were served a full pot of tea at a time. It was piping hot and stayed that way. I loved the different teas we tried. The Harpist Bonnie Goodrich was lovely. When she took a break, I truly missed the beautiful music. Well worth going here. The service was wonderful. We were checked on just the right amount of time. I thought this was wonderful as they were extremely busy. We left happy and full."