"I came here like every morning and the staff is usually SO nice, BUT. I ordered my drink iced (i know i said iced i remember.) and they gave me the frozen version, i was so apologetic and respectful, i even said “i hate to be this person, :(“ because i used to work at Starbucks so i understand how it is to have to remake something. here’s the problem: they gave me the most watered down DISGUSTING coffee. my drink has never tasted that way, and i’m sure that they made it that way on purpose lol. they were also very unhappy with me for asking them to remake my drink. so, i will never be returning. Thanks! :)"

"I stopped by Bean and Brew on California Ave after checking online to confirm their hours. It said they were open until 8pm, and I arrived at 7:37 well before closing time. Despite that, both the drive-through and the inside were already closed. I understand that sometimes locations close early if it’s slow, and I also get that there are end-of-day tasks that need to be done. But if they consistently shut down 20+ minutes before the posted time, the hours should be updated to reflect that. I wasn’t turned away — the place was just already closed. But that’s exactly the issue. If closing routines require the doors and drive-through to be shut well before 8pm, then either those tasks should start closer to closing or the official hours should change to be more accurate."

"As a truck driver having this location inside of the truckstop is great! And probably The best service I’ve experienced at a coffee shop, Gabby has a special ability to remember customer orders down to a T! I even stopped going for about a year and showed back up and she remembered my favorite coffee I used to order! I don’t know how she remembered me but she is great! 10/10"

"Ordered a blended Matcha Latte, nothing special added and received a sickeningly sweet abomination, grainy with maybe quarter cup of plain sugar in it. 0/10 Would not ever recommend it here."

"Love this location. It's always on point and I can get in and get out with exactly what I need for the morning and the points are always helpful in a pinch."