"This place has been in business since 1959. More food than I could eat. Patty melt was good, rye bread toasted perfectly. Onion rings are sliced & battered in house. Frosty mug of root beer is a must."

"I came to Hires Big H hungry and left... still hungry and $18 poorer. For that price, I thought I was ordering a deluxe burger combo with a side of stock options. Instead, I got a burger that looked like it was made for a toddler on a diet. I’ve seen sliders with more confidence. As for the ketchup situation, WOW. I asked for extra and you’d think I requested access to a bank safe. The waitress handed me a single, world's smallest sample like it was part of her personal rations during the apocalypse. I’ve seen people be more generous with their Netflix passwords. I ended up rationing it across my fries like I was playing some sad condiment version of “Survivor.”"

"Great atmosphere, the food is definitely mid. I think In-N-Out beats them in flavor and quality by a mile, for half the price. The bun was great but the patty was definitely lacking. Our waiter was nice, definitely in training and could have been more familiar with the menu when we asked questions, but what I would expect from a newly opened restaurant. He was super kind to offer the kids a free ice cream cone, though! The shakes, ice cream and root beer were top notch. Wouldn’t revisit because I don’t think the quality justifies the price. If I go to a burger joint, I’m mostly looking for a good burger. The ice cream alone isn’t enough to bring me back."

"Extremely poor experience on all sides of the house. Food itself is nothing to write home about. Cheeseburger looks as though it was slapped together, had little to no flavor, and was drowned in ketchup. The root beer, which seems to be this locations’s claim to fame, was extremely weak. It’s more akin to soda water with a couple drops of syrup. Came with a few of the mates and the waitress repeatedly got our orders wrong. Never got the waters we asked for, couple of meals were missing fries, some got onion rings instead of fries, and my burger didn’t come with mustard like the menu advertised. The prices are outrageous for the quality of the food and service our group received. Charging $8 for my sad cheeseburger ought to be a crime, as it’s nothing short of highway robbery. If you’re in the mood for a burger and fries, you’re better off going to another place that’s half the price but twice the food and twice the flavor."

"Fantastic burger joint! Their Big H Country and pastrami burgers were delicious and very flavorful, although the bun was a little dry. Their cheese fries are definitely the way to go, but regular fries are also delicious. They’re cut fresh in the morning and the cheese fries are real shredded cheese, baked in an oven. None of that fake cheese shoved in a microwave crap. Our server was great- attentive but not annoying and she was proactive with refills of the incredible frosted root beer drinks. You can taste the flavor and individual spices in the home brewed root beer. Delicious!! Cherry lime aid was way too sweet."