"Love that they give you a piece of the waffle cone when you get it in a cup! Great variety of flavors. Nice corner to cool down a bit. Good ice cream."

"Incredible! Service was top-notch. They let us try several flavors before making a selection. The Double Dough was the best cookie dough I’ve ever had!"

"I was out walking errands today and knew my fav places were closed on Mondays soooo I stopped in Jeni's only because it was highly rated. Let me start with my overall thought before I get into it. SHORT ANSWER: For me, the serving was small, the ice cream was too sweet, the ice cream had ice/frost crunch to it, and it was not a good value. In short, this is kid-style ice cream but the parents should cry at the price they pay. STANDING IN LINE: When I walked up to Jeni's and saw three counters of ice cream from the back of the line I got excited that I would get to choose from many flavors. Uhh, when I got up to the counter I was faked out because each counter had repeating flavors with these fluffy names that market to kids. FALSE LINES: The line was artificially long because everyone stop at the first counter and the staff do not guide folks to move down to accommodate customers in line behind them. The line also gets long because everyone ask to sample several ice creams because the ice cream title tells you nothing of what it is. When I got to the counter I kept asking the staff to tell me what the ice cream were like Texas Layer Cake and Popcorn Butter Brittle tells me nothing. You'd think they would use their signage to describe what each ice cream contains to slow folks from having samples and asking so many questions. Ice cream should not be this hard. MY SELECTION: After 30 minutes standing in line I got one scoop of a safe flavor that's technically Vanilla (I don't recall what they call it), and one scoop of Texas Layer Cake in a waffle cup. For $11 I was stunned how small the scoops were. I am value spoiled because for that price my fav places pack the whole cup. THE TASTING: Now I dig into to see what's the high rating all about. Hmm, well, the waffle was really thin and not much flavor. The scoop of vanilla was small and had ice bits in it. The scoop of Texas Layer Cake was technically chocolate ice cream with a little cake bits in it. I am unsure why they call it layer cake since there was nothing layered about it -- misleading fluff. Both scoops of ice cream were small and really sweet. I say this because halfway eating the ice cream I was getting a headache and my watchband got tight. I had to loosen my watchband and immediately drink electrolytes to offset the sugar. Overall, Jeni's is not for me and I will not return."

"It was good, but I was actually not super impressed! I've gotten their pints at the store before and loved them, so me and bestie went here for ice cream and it was good, but didn't meet the standard of even the store-bought pints! So weird. But, ice cream is yummy. 😋"

"Jeni’s ice cream is in fact splendid. I came here with a medium sized group and everyone was happy. The flavors were fantastic, plenty of seating even for the busy crowd, metal little sample spoons, and a yummy classic ice cream parlor smell the second you walk in. I got the Texas sheet cake with the bramble berry crisp in a waffle cone bowl. Did I mention they make the waffles right in front of you adding to the aromas? I enjoyed every bite and finished the cone with happiness. Would come here again. Only negative was for one of the ice cream shop employees, they did not seem happy to be there at all. Maybe they were just having a bad day!"