"Campus Coffee is quickly becoming my new favorite coffee place in town. I’ve tried a couple of their Vienna locations already, and this time checked out the Arlington location right in the heart of the city. The vibe was great and the staff was super friendly and helpful. I tried the Almond Butter Latte and their hot chocolate — both were excellent. The Almond Butter Latte especially stood out; it’s unique and delicious. I even asked about how sweet it was and they told me they could remake it if I didn’t like it, which is the type of customer service you don’t get everywhere. This place is definitely giving Starbucks and other coffee chains some real competition. Great drinks, great service, and a great location — definitely worth a visit."

"LOVE Compass Coffee but I agree with other reviewers here that this is a HORRIBLE location. Unbothered would be the best way to describe their customer service. No sense of urgency. The only way to know if you got the right order is to open everything up or taste it before you drive away. It’s not like anything is cheap, therefore I would appreciate it the order to be correct— they will place order sticker with the right info but on the wrong order. The most frustrating part is that usually everyone is relatively pleasant but not competent. Nice only goes so far. It’s getting worse and it’s unfortunate."

"The breakfast sandwiches are so incredibly mediocre. I thought they were going to be relatively made to order but they are as frozen and as pre-made looking and tasting as it gets. Definitely do not recommend a single breakfast sandwich. Starbucks as better quality and that’s saying something."

"Drive thru at around 5:15pm today. I like the matcha tea latte from Compass. Today, I saw that they have new ones in their menu. I ordered Matcha Freeze so I can have something to drink on my way home. The service at the drive thru was good. Waited for my order and when the guy handed me the order he also gave me an extra of the same drink. Appreciated that. Drove away from the store and when I started sipping I tasted nothing but crushed ice. Both of the drink were tasteless and there’s no taste of matcha and sweetener at all. I wasn’t expecting this from Compass especially from this location since they were making my hot matcha tea latte perfectly all the time. I just don’t know what happened today. Waste of money."

"They were out of the cherry and lavender flavored drinks. This is the 2nd time. The customer service could use some brush up. Not greeted when standing at the counter ready to order. The space is great for meeting people and computer work. I wish the food was good and a bigger selection of drinks."