"The coffee is delicious as it always is. My only issue is that I have been here 3 times this month and I’ve dealt with one very nice female employee and two very rude male employees. I’m not sure if the Norfolk location is bad at hiring but the employees here are not great. The Virginia Beach location is full of happy good spirited people which I always enjoy. I hope this location hires some better people. I won’t be visiting for a while. Maybe it will change by then."

"The coffee drinks are too inconsistent. I’ve gotten 3 large peppermint iced lattes this week and each one was different. The first one was amazing. I got it after 5pm on Tuesday and it was perfectly made. Could taste the peppermint. Wasn’t too bitter. Had whipped cream on top. The next one was a tad bitter (maybe not enough milk or syrup?) and there wasn’t whipped cream. I went around noonish on Wednesday or Thursday. (Maybe I have to ask for whipped cream?) My partner brought me home another one this morning (Saturday 10am). And again it’s bitter, not enough syrup for sure (I questioned if there was even peppermint in it, after I have already mixed it up) and there wasn’t whipped cream on it. The drinks are too inconsistent. It isn’t terrible, but it’s like Dunkin’ Donuts. You never get the same drink twice. Thankfully though, your coffee isn’t super acidic. I’ll still come here over Dunkin’ because the coffee does taste good and isn’t acidic and I’ll come here over Starbucks because the coffee isn’t over priced and has more bang for your buck. Again, the coffee IS good. The prices are very fair! It would just be nice if the coffee being made was consistent. Also had the chicken fajita burrito and it was decent. They have great breakfast options."

"I was SO excited when I realized there was a Black Rifle Coffee near me. There’s a large lot with a drive thru for quick pickups. Inside is well decorated with lots of seating. There’s also a shop inside with merchandise. Staff are very friendly and patient. I loved the many flavor options but got my usual Vanilla latte. They have milk alternatives for $1 more. It was delicious, well balanced, flavor wasn’t too sweet with the right amount of acidity from the espresso. Highly recommend the blueberry crumb muffin as well. They heated it up for me and it was amazing. Will definitely be returning! They have an app to collect points for rewards as well. This location will be a frequent visit :)"

"I love the aesthetic side of BRCC but the service was awful and the employees were rude and got my order wrong I ordered a large and the man gave me small I also ordered a kolache and it was cold. I wanted buy merchandise and no one attended the cash register when I clearly saw three people working..on what I don’t know because the place was dead. Don’t get me wrong I will go back in hopes of better staffing or customer service next time. I blame the employees not the company by the way because I am military and I support my troops."

"This was my first visit to Black Rifle and went through the drive thru to get coffee and something quick to eat. I like the lower prices in comparison to other coffee spots. The coffee I got was perfectly blended with a "light roast" coffee and vanilla & caramel flavoring. This one is called "The Liberty Bell". And I also got their pumpkin muffin as well. It was a big sized muffin and tasted freshly baked. (Sorry, I took a bite of it.🥰) I've been to many different kinds of coffee shops from Florida to New York and this is a good one, mostly because if I compare it with the big franchises, this is better as far as taste and cost."