"Perfect fall latte!! The Autumn spice latte was perfectly balanced - just the right amount of flavor, not too sweet or bland. Will go back!"

"The coffee is great, and I was excited to move back to Richmond and have this location nearby. But after multiple visits, the service at this location has consistently felt cold. I’ve said thank you after tipping and gotten no acknowledgment, and my partner was snapped at for simply checking if a drink on the counter was theirs. A bit more attention to basic customer service here would go a long way."

"Good location! Not as busy as some of their others, plenty of parking around back, and I’ve always had good service."

"This review is for Blanchard's Coffee Roasters whole bean coffee, Colombia El Obraje Excellent roast consistency, medium light, very balanced and sweet."

"I love Blanchards! I love supporting them. But this location is severely lacking. The baristas are probably the most unfriendly and cold people I have ever encountered in a coffee shop. If you don’t like people, don’t work a service position. The coffee is exceptional though, and I know the owners treat their staff exceptionally well. I will continue to patronize them, but probably not this location again. I’ve had enough of rude people. There are too many coffee shops in Richmond to tolerate that. Plus I waited 20 minutes for a drink"