"The food is 10/10, but the atmosphere really lacks. It almost seems like a restaurant made mostly for online orders. There is so much more they can do with the decor to make it feel welcoming. The gluten free breading is one of the best I’ve had; you would never know it was gluten free. The gf bun they offer is also very good. I highly recommend the smashville hot fries. Coleslaw was just okay, it is ranch based, so it takes on a different flavor than normal mayo based coleslaw."

"Definitely the best chicken sandwiches I’ve ever had!! Juiciest chicken ever and the OG is the perfect mix of sweet and savory. I go here every time I’m in Richmond and it never disappoints! Very quiet atmosphere and I love to get a window seat and just chill out. Highly recommend!"

"Ate here with my friends for our one night in Richmond while we were checking out Ft. Lee and the area. It looks like a basic restaurant however their options are good. It’s fried chicken sandwiches and they do that very well. I got the Smokey Chick and a side of Mac and Cheese. The sandwich was phenomenal: tender, juicy, and very large even for me. The Mac and cheese was good, but not anything to die for in my opinion. I would come back and try out a different sandwich. This place is like a “fast casual” styled restaurant where you order on a kiosk and have the option to dine in or take out. If you’re walking around and in the mood for fried chicken that isn’t at a chain, this is definitely the place to go!"

"Buttermilk and honey is the perfect place to go before a show at the national! The food is delicious and comes out quickly! I got the hot chicken sandwich and it was so flavorful and juicy! I’m so glad that they opened up a location after being at hatch local."

"These were some seriously good chicken sandwiches! You order on a screen and have to pay by card. Now I know a lot of places are doing this, but I'm still a primarily a cash person. It's not a big deal, but I do prefer having a cash option. Anyway, on to the food! As I started with, these are some really delicious chicken sandwiches! I believe that everything was made from scratch. The people working there seemed friendly and helpful. In fact, one guy was singing! He was pretty good, too! The chicken was juicy, the outside crunchy. The sandwiches were a bit messy to eat, but that's how you know that they're good, right? 😁 It was a good spot for dinner, and I'm glad that we ate there."