"I used to really like The French Bakery at the Crossroads location, but my recent experiences have completely changed that. I place online pick-up orders, always leave a tip, yet the orders are consistently late. On my previous visit I waited over 20 minutes past the pickup time. Today, even though there was no line at all, I still waited 30 minutes. On top of that, the staples used on the paper bag cut my finger and caused bleeding. This is a serious safety issue when handling food. I have photos documenting everything. This level of service and care is unacceptable."

"Unfortunately, I have come here many times and keep being disappointed. I love a good Nutella/fruit crepe, but this place just butchers them which is so hard to do because they are so easy to make. Every time I order one, they are smothered in so much Nutella it’s overwhelming. The strawberries always taste old, or like they were once frozen and now defrosted and days old. Yuck. If you’re looking for an exceptionally good crepe that balances the ratio of its ingredients well and ALWAYS uses fresh ingredients, pls do yourself a favor and go over to The Royal Bakehouse in downtown Bellevue. They offer validated parking in the garage next to them as well, so it’s always easy to find parking."

"The French Bakery at Crossroads is a great local spot for pastries, coffee, and casual brunch fare with indoor and outdoor seating. Love the flaky croissants, the variety of fresh pastries, and friendly, prompt service. It's a cozy place to grab coffee and a treat or a light lunch with good parking nearby. Some of my favorites include classics like almond or fruit-filled croissants, crepes, and hot drinks like Cappuccino. Overall, it’s a pleasant bakery with plenty of tasty options and reliable service, though quality can vary by visit. Great for a casual stop, especially if you focus on their well-liked pastries and coffee."

"I really hoped to like this bakery, but unfortunately, it just didn’t work out for me, and I don’t think I’ll be coming back. The hot chocolate was very watery — I couldn’t finish it. Maybe the proportions were off because I ordered a large, but it really lacked flavor. I also tried a few different croissants, but they were quite tough and didn’t taste very fresh. I especially love the twice-baked almond croissant at Bakery Nouveau, so I was hoping for something similar here, but this one didn’t quite meet expectations. The chocolate chip cookie was also not to my taste, and overall, the baked goods I tried didn’t leave a great impression. I visited early in the morning, so perhaps it was just a rough start to the day, but the staff seemed a bit distant and not particularly welcoming."

"I have been to other French Bakery locations but this is the first time at the Crossroads location. This is at the Crossroads Mall close to the QFC. Just grabbed a pastry and an americano. Good start to the day."