"I go here all the time and never have a problem unless the larger lady is working. Every single time she serves me she is rude and has an attitude. I want to continue supporting this business but having employees that are constantly rude to customers makes it really hard. Most days I’d rather drive the extra two minutes down the road to peak level instead of being treated poorly by her."

"Went about a month ago to try it out since it was close to home. It took the barista a bit to come to the window, she then opened it, and gave a long sigh like she didn't want to be there. Coffee was okay and I decided to give another try thinking it was an off day. Went again and waited at the window for a couple minutes and no one showed up. I ended up just leaving since I had to be at work. I would not recommend this place."

"Used to go here now and then on way home from work. One day it was 456. I'm assuming closing was 5. The main lady that is there 24 /7 looked and me and gave a huge grunt.. Gave me that face that said darn you for giving me business right before closing . Very uncomfortable and unprofessional. Would not recommend ."

"Today as I was driving to my mom's like I do several days out of the week, I decided to stop and try Sugar Shack Espresso's americano. This little coffee stand has been here for a very long time, so they must be doing something right! First, I asked about the nonfat green tea frappuccino. To my dismay, that is something Sugar Shack doesn't offer. Incoming americano! Lately, I have had some pretty pleasant americanos, including the amazing one from Energy Island Smoothies. So how does Sugar Shack americano stand up to the only one I swear by so far? Price-wise, East Side Java won out with an 8oz at $1.50, compared to Sugar Shacks 8oz at $2.00; what about taste-wise?? I enjoyed my americano from Sugar Shack; it had some taste similarities to Energy Island Smoothie and All-Star Espresso. There was a slight hint of creamy background taste to the coffee (no actual cream), not super strong, and no burnt taste, no acidic taste, which is a bonus. However, it wasn't relatively as smooth or creamy tasting as Energy Island Smoothie; it didn't have the background or hint of caramel. Although the barista was friendly enough and warned me of the coffee's temperature, I was a little disappointed that she didn't offer me a coffee sleeve. Still, it wasn't enough to deter me away from stopping again if the situation is right. The location of Sugar Shack Espresso is 3588 Chico Way NW, Bremerton, WA. Sugar Shack shares the same parking lot with Shell Gas Station, within walking distances to the 19th hole Bar and Grill and Hanks Grocery Store. I'm sure Sugar Shack is probably a little out of the way for many people wanting a coffee, but if you're ever in that neighborhood, you should stop by, the americano is well worth it! *Support your locally owned small businesses and thank you for supporting all jobs*"

"I like getting my cappuccino here (most of the time). Sadly, some days the barista doesn't seem to be as familiar with what a cappuccino should be as other days."