"As a new resident of Gig Harbor and having been a coffee connoisseur for more than 50 years which led me into having a company which commercially roasted coffee for 18 years, I am picky about my coffee and this review will not apply to many. I ordered a 12 ounce latte. It is not my preferred drink, but it is my first drink of choice to do a comparison of coffee shops. The latte lacked a solid and good coffee flavor tasting more like steamed milk. I understand many drinkers of espresso drinks prefer the taste of steamed milk over a truly great latte. A truly great latte starts with the bean selection and ends with the talent of the barista. In this case, I do not think enough attention to detail is paid to all the details in the many steps between the selection of the beans to the making of the drink and it shows making this coffee shop less than average for the notable lack of passion that goes into a great coffee shop. I also had a warmed vegan chocolate berry muffin, warmed in the microwave. It was a little too long in the microwave and in the future, I'll go a block down the street and get my muffin at the market. When I am ordering my preferred latte, I order it with oat milk but like I said, I ordered the latte I did so I can make a fair comparison as I evaluate all the coffee shops in my new home town. The up charge of $1.00 for oat milk is extreme in my opinion. Taking into account that we are talking about 9 ounces of pre-steamed regular milk they are not paying for and then adding 9 ounces of oat milk, the high up charge yells rip off to me. Update: It was 4 months ago when I wrote my review. I just got notification from Google that over 500 people saw my review. One gave it a like, most did not. I know negative reviews hurt business (those 500 silent people who saw my review in 4 months). My desire is not to hurt a business. While the owner responded, I am not about to put good money after bad money spent to risk taking my time trying them again. The time and money of a lost customer is valuable time and money that was waisted once. A better response is to come in and talk to (name) who will do all they can to show me the changes and improvements while making things right by the writer of a bad review. There needs to be a reward for the review writer for taking the time to give them another try if things have changed and improved. Coupon rewards can turn bad review writers into new repeat customers if changes and improvements are indeed made."

"Loved my Barista, I believe her name was…Aaralyn? She was fantastic, she helped me through the menu, offered me options and then made one of the tastiest Chai Lattes I have had. Loved the music, it was a bit repetitive. Fast simple service, and a clean environment! Will definitely recommend."

"I ordered a hot green tea, and asked for a bigger cup 16 oz which they have. The girl barely answered that tea only comes in 12oz and I added I only want more hot water. She didn’t even reply to me. Bad service and weird rules about not serving 16oz of hot tea. Won’t be back."

"Great ambience, great coffee, with interesting books for customers to read. Great place to spend an hour relaxing with a cup of coffee and reading books."

"Update Had one rough visit but back to excellent. Great beverages and extraordinary baked goods. A GH must! Extremely hard to beat in the Harbor. Meticulous in every way from atmosphere to baked goods. Extremely minor suggestions. Hemp or Almond milk alternatives available please? The barista knew what she was doing in every way and ahead of what I needed/wanted. Would be nice if she smiled. This place is amazing. If you haven't tried it, your loss."