"Oct 29, 2025..Probably is the worst coffee I had so far in Washington. TBH it was trash. Had a frappe that was so water down. Didn’t taste the coffee or the sweetness. Had to try to save it and added caramel at home. Also ordered the French toast bagel sandwich. Don’t waste your money. They over heated it up in the microwave making the bread extra hard. The cheese was so hard and melting in the bread. I’ve never experienced a bagel sandwich to be that horrible. SMH. If you like wasting money and garage food. Have at it!! I could have MAYBE understood if it was busy. I literally was the only one in line which I should have known to go somewhere else like Cutters coffee shop way better frappes. I see they have other locations. Maybe this one just serves horrible food and drinks. But I’m too upset to try other locations. What a freaking waste. I will say the price point was the best thing. I paid $10-11 bucks. But NEVER AGAIN"

"We have been there twice now and both times the service was so slow and the coffee (if you can even call it that) is awful 😖. The first time we waited 27 minutes with only ONE car ahead of us. I was so upset I didn't order anything for myself, just my kids who didn't deserve to be punished because I was mad a the drive thru lady, lol. This time I actually ordered a latte and it's un-drinkable/soooo gross! The chocolate chip cookies are good, so I gave them 2 stars."

"Not very friendly staff. Coffee never tastes good, always different taste even though it's the same thing. Ordered a drink with lighter ice, was responded to with an eye roll and told there will be a gap. Which was no problem but the 24oz drink literally was given to me half full. Given many chances and even my 9 year old can't stand getting drinks from here."

"I stopped by Wednesday morning for an eggnog lattee before work. When I pulled up to the window I was greeted by the barista and she asked what I was having. I would like 16 oz eggnog lattee. She then said I'm so sorry we don't have any eggnog at this time and we haven't had for a minute. She went on and said the management knew about the situation and have contact cafe elite business up north who have eggnog. I was bummed, but she didn't let that stop her . She asked me what I like and what could I make you. She was awesome and made me an amazing pumpkin spice Americano. She picked up the drink, so I grabbed a snackie and left her a tip. She made my day. Hopefully the owner sees this and could reach out to me or the CEO. I have two questions for them."

"Coffee tastes different depending on who makes it. Most of the workers there are really nice, but there have been a couple who are not so friendly (maybe it was just a bad day who knows!). I have ordered a macchiato at least 3 times from them, and not only does it taste different each time, but it is always STIRRED before I get it. That's not how a macchiato is supposed to be served. I think some quick re-training on the assembly of drinks and also standardization of the recipes would do this place a lot of good."