"Kitanda Coffee Shop has excellent coffee and delicious pastries hot and sweet, plus a nice selection of retail items. This new location is good with indoor and outdoor seating and the staff are okay, though they’re still getting settled - there’s no internet yet. I’m taking off one star because of lack of service, staff can definitely use some training. Otherwise, a great spot with a lot of potential!"

"Everything here is fantastic. The pastries, the pao de queijo, the kibe, the drinks (the brigadeiro hot chocolate especiall), all delicious. Excited to have a place with good traditional Brazilian food, treats and drinks on Mercer Island. Would highly recommend making Kitanda your coffee shop. Prices reasonable too!"

"Best place to get a coffee in the island. If you love Açaí, here is the place. The cheese bread sandwiches are also great and the serviced is five stars. Big shout out to Duda, the manager."

"I couldn’t believe how good the coffee was — absolutely delicious! The chocolate truffle was amazing too, and the staff were super friendly and welcoming. Kitanda is definitely a place I’ll be coming back to!"

"The food tasted like it had been sitting in the fridge for a long time. When I asked an employee if the food was fresh, she told me it was frozen and that they receive deliveries twice a week. The staff’s customer service and communication were poor. Behind the counter, I noticed spilled condiments in several areas which made the workspace look unclean. There were also many flies throughout the restaurant. On top of that, the bathrooms were in very poor condition. Overall, the cleanliness and food quality were very disappointing. I was really looking forward to Kitanda on Mercer Island:("