"Man oh man unbelievable milk breads. Second time I have tried milk bread and am simply blown away. The cloud texture is amazingly fluffy. Subtle in sweetness and not overwhelming with creamy butter. The doughnuts are totally out of this world as well. Service is always stellar with true desire to help. The gentleman who helped me today pointed me to the app giving me a break and rewards. Great service."

"took a walk around Chinatown and decided to try this place out! their donuts are soooo yummy and my caramel macchiato was so delicious and refreshing! very clean inside and tidy as well! i have 4 stars because the cashier girl was okay. seemed like she didn’t want to be there, so customer service could be way better. but other than that, I’d def come back to try their other pastries! :) 💗"

"I always walk past this bakery and drool 🤤 over their milk 🥛 bread 🍞 and I finally stopped and was pleasantly surprised to find the bakery was well stocked with delicious pastries, cakes and breads. Their prices are relatively affordable. I purchased milk breas rolls which were amazing 🤩. Don’t make the mistake of waiting like I did and go in!"

"I'm not sure why there are so many negative comments. For the last four months that I've been enjoying baked goods here, the store hours have always been 8 to 8, with the exception of holidays. When I'm not sure, they always answer my calls. The amount of entitled people talking about service makes me think they were rude themselves because I've spoken to just about every staff that works here and they are as sweet as can be, even when they've had very stressful and busy days. From what I can see there is one person up front at a time and that is a lot of work for one person, even in a self serve setting. Overall, I spend a little too much money here biweekly and it's my favorite bakery to eat at in Seattle. I haven't experienced lines and I am usually by around noon every other Friday, so thanks to the people that man the front and have to watch me excitedly walk in circles around the shop taking pictures."

"All of the beautiful pastries are beautifully displayed. It is hard to choose amongst the luscious cakes and breads and pastries. Everything looks beautiful. I got a chocolate covered croissant. Once I reheated it, it was good. We got a loaf of raisin bread. It was a little dry. We also got some little chocolate chip cookies. They taste like butter cookies w chips.Although the service was lack luster, and not friendly, I would go back."