"Why have a walk up window if they arent l allowed to make your order untill basically your place in line if you were to go through the drive through...it really felt as tho because they knew the regulars in line they focused on them first. .. ive been comming to this stand since they were built and never once heard that "rule" or in my opinion excuse... Sorry for the bad review.. but im beyond disappointed in this change"

"Everytime I go, my drinks are amazing, the baristas are so friendly and sweet, and prices are not bad by any means. Those girls always are in such a happy mood and keep conversation! They deserve all the credit for why I come back."

"Always helpful and nice They don’t call you “ friend or hun “ which is a big plus for me! Just be nice and don’t call me anything 🤣 I am not your honey or friend yet lol! I just want coffee"

"Support Local Business! Absolutely the best coffee in Spokane. Their prices are great, services is quick and they do a great job. I've been going to Jacobs across Spokane for over 20 years. If you've never been it's really worth the trip. In all the years going I've never had a bad experience or have an issue come up that wasn't immediately remedied."

"Top 2 of the best Jacob's Java, there quick on making food and drinks and nice"