"This was supposed to be a chocolate mocha. It tastes like it might be a salted caramel. This isn't the first time my order was done in error here. I'll still come back, but please try to avoid this."

"I have never had a bad experience here. All the employees are super nice and take their time with you. Amazing customer service. Of all the times I have been there, they have always treated me kind and been so friendly and helpful."

"The three people (2 guys and a gal) at the West Richland shop on Van Giesen really made my day today Sept. 13, 2025. Thanks to you all for bringing me fun & smiles. And a good drink, of course!"

"Absolutely amazing service. Always so kind and get my drink right. My go to place!"

"Love the drinks and the selection. Especially the ice cream shakes with the coffee. Those are my favorite."