"Ran to this establishment on my 30 minute lunch. Waited for 15 minutes for my food thinking it was because I requested grilled onions. When I got to work, there was no grilled onions on my burger after all. Contacted the restaurant after work and spoke with the manager, Tristan. Tristan didnt offer an apology or anything. He in fact said human error happens and there was nothing he is obligated to do about it since grilled onions is not an extra charge. I really dont care about there being an extra charge, we choose to spend our money at an establishment and they are definitely obligated to make it a good experience and make good whwn there are short falls. Where has good customer service gone. I am astounded that this was the response from Culvers. I absolutely hate that this is my neighborhood Culvers. Tristan was not rude in tone, but he was very condescending, which is not a good trait for a manager. Absolutely unacceptable."

"Angie our server was amazing! Super helpful and very polite. Anticipated needs were met. We sat in the patio and the door was locked. She noticed and immediately solved the issue. This will be my favorite stop from our vacation. Thank you Angie"

"When it's subzero windchill and you want something quick, warm, and not have to deal w/ dishes later, you're hard pressed to find better fast food w/ cleaner bathrooms and a nicer old fashioned soda fountain or condiment station. I've loved pouring 🫗 ketchup into a cup for dipping since I was a kid. Only now I add hot sauce, not just pepper, for dipping my fries or cheese curds."

"The staff are always so friendly, foods great, very clean. Quick service epically for how busy it can get. Drive through always has a decent line"

"I had a horrible experience with a front crew member name Andrea I made sure to look at her badge so I can do a negative review specifically on her and her professionalism which is not much. She is very rude and need to be in the back as a crew member and not the face of Culver’s. I will be finding a different Culver’s to eat at were the crew members are professional and listen to your order, it’s too many fast food places over there for that energy Andrea"