"Normally, I steer myself away from writing poor reviews. However, this just takes the cake. I order a cappuccino.... a 20oz. I was shocked to hear that it was $9.12. Fine, I now paid for the drink. Tell me why my cup is HALF FULL? Tell me why my beverage is COLD!? What a tragic experience. I wouldn't send a dog to eat or drink anything from here. Specifically, the airport locations near gate 7! Now let's discuss the poor presentation, need for cleanliness and proper packaging of items. What a disaster."

"The Manager was extremely rude, I had stood in line from 405 am waiting for a single black coffee. I patiently waited as I seen one lady getting things ready for the day, the other sat at a table looking at the cash drawer for 30 min, never once counting money. They were supposed to open at 430, at 435 I politely asked how much time until they will be opening as I had a flight to catch. The lady then says I am having a heart attack about it not opening. They didn’t open until 440 am and were rude the whole time"

"Half the time I've visited, this place is unstaffed with a "back later" sign. This time my ride let me off five hours before my departure. I figured no problem, I can drink espresso and work on my computer. NOT! The machine was broken. I even offered to take a look at it, but approval from an absent manager was required. I searched for any coffee shop within walking distance and settled for a cafe latte. Sadly, it's the only coffee shop in the airport."

"I visited this location on August 26, 2025, around 3 PM to buy coffee. The employee on duty turned off the lights and walked away, saying she was going on break. When I returned about 30 minutes later, the store was still unattended. The employee was sitting at a table, and although she saw me waiting, she ignored me. A few minutes later she went behind the counter, but when I approached to get coffee, she had an attitude. By then, about 8–10 other customers were lined up behind me waiting to be served,"

"What a rip off. The espresso machine was broken so I got a small coffee with room for Oatmilk. Almost $7. When I asked about the price, the person working said Oatmilk not for free. Umm. So I see charging for Oatmilk in a latte but not to top off coffee. Also, so rude. They were just starting at me when I walked up and pointed to a paper on the counter when I asked for a latte. What’s up quality control for employee service? DONT GO HERE."